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Administrator in Cardiff
3 months ago
Position:
Branch AdministratorLocation: Central CardiffSalary: £25,000 per annum plus fantastic BONUS paid quarterlyExcellent Benefits
Working Hours:
Monday to Friday, 8:00 am - 5:00 pm (one hour for lunch), finish at 4:30 pm on Friday
Company Overview:
Pertemps is currently collaborating with a client renowned for supporting the global construction industry. Our client operates with a commitment to excellence and maintains a track record of providing exceptional service. Joining our client's team means becoming part of a small, friendly group where camaraderie is valued.
We prioritize individuals who possess a good sense of humour and can whip up a mean cup of coffeeJob Summary:
As the Branch Administrator, you will play a pivotal role in the efficient operation of our business. Your responsibilities will include performing clerical and administrative tasks to support our daily operations and enhance customer service.
Main Duties:
Safety Compliance:
" Work in compliance with the Company's Health & Safety policy and procedures, ensuring a safe working environment at all times
" Customer Service:
" Greet and assist visitors, customers, and drivers courteously, maintaining a positive and professional demeanour." Maximize hire and sales revenue opportunities with both existing and potential customers." Liaise with customers, addressing their inquiries and concerns in a professional manner." Collaborate with the Company's Sales Representatives as needed to address customer queries effectively.
Order Processing:
" Process customer orders accurately and efficiently, notifying them of any stock shortages and facilitating the transfer of stock requirements." Update equipment details promptly and accurately on the Branch stock computer system.
" Quotations and Estimates:
" Prepare quotations and estimates as required, particularly for Low-Tech products, consumables, and accessories, ensuring accuracy and timeliness.
Skills Required" Previous experience in an administrative or customer service role is preferred." Strong communication skills, both written and verbal." Excellent organizational abilities with meticulous attention to detail." Proficiency in computer applications, including MS Office Suite and database management." Ability to work independently as well as part of a team." Positive attitude, adaptability, and willingness to learn." Knowledge of the construction industry or related fields is advantageous but not essential.
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