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Epr Project Support Officer

3 months ago


Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full time

Key deliverables Provide project administrative support to the project delivery team who are delivering projects associated with the Group Digital Strategy, with varying levels of size and complexity.

Support project managers to report regularly on project performance, risk management and financial control. Lead on specific elements of project implementation (e.g. KPI (key performance indicator) collation; data collation; coordination of project reporting).


First point of contact for enquiries to Digital Transformation and Innovation team from internal and external stakeholders postholder will manage responses to these enquiries.

Promote agile methodologies in delivery of digital projects. Responsible for overseeing use of project management IT system ensuring all projects are utilising the tool to best effect. Lead on financial reporting within Digital Division including tracking and reporting of purchase orders and invoices.

Project assurance Support project managers in scheduling tasks and deliverables in order to deliver a project successfully.

Oversee use of the project management IT system including supporting project teams to ensure the system is up to date.

Support projects in collation of key operational management data and project reports, for review and use by the necessary Programme Board.

Responsible for collation of project reports for Programme Boards.


Coordinate collation of key performance indicator data and benefits data to support projects in showcasing the impact of projects on desired outcomes.

Organise project and programme meetings across multiple teams inside and outside of digital. These meetings will range in frequency and format. Support in gathering of materials and preparation for meetings/ workshops.

Support in fostering of continuous improvement culture within projects team proactively suggesting changes to project management processes. To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care.

Finance tracking Lead on tracking and reporting of purchase orders and invoices within digital team this includes profiling future planned spend as well as tracking actual spend.

Work closely with procurement and finance team to create reports to summarise digital finance position.

Work closely with projects and business as usual teams to understand spend against projects and existing contracts. Liaise with suppliers as required, to obtain quotes, purchase orders and invoices on time. Ability to absorb and understand complex, financial information, whether in written, verbal, numerical, analytical and electronic forms. Support monitoring and management of budgets and expenditure Communication and relationships.


Support projects to work with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients.

Use persuasive, and influencing skills to support projects when required to overcome significant barriers to acceptance of projects. Assist project teams with communications planning including writing communication material as required. Record actions and decisions (and minutes as required) for Programme Boards.


Office conditions, with an occasional requirement to travel between sites in this role (for example to support go lives of projects; an unforeseen level of absence at one site; support training or onboarding of new starters; team workshops etc).