Booking Office Co-ordinator

2 weeks ago


Tetbury, Gloucestershire, United Kingdom Tetbury Hospital Full time

The post holder will work as part of the Administration Team, providing a full and confidential Day Surgery/outpatient appointment booking service for patients and clinicians ensuring wait time targets and clinical targets are met and all capacity efficiently used.

To Monitor progress of referrals, identifying problems and taking appropriate action to ensure efficient management of referrals. To monitor and maintain waiting lists, ensuring adherence to the NHS Charter and local and National access standards (e.g. 18 weeks referral to treatment) To action theatre/clinic cancellations and re-scheduling patients ensuring that clinical priorities are maintained and liaising directly with consultants where capacity problems exist.

The Trust is committed to improving the working lives of its staff and may have flexible working options available.
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