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Leisure Centre Receptionist

3 months ago

Tetbury, United Kingdom Wishford Schools Full time

The Leisure Centre Receptionist is to be the first point of contact for all members, customers and visitors to the Westonbirt School Leisure Centre. To provide an excellent customer focused service and to provide administration duties for the Leisure Centre.

Reports to: Commercial Director

**Hours**:15.25 hours per week

Mondays 3.45pm to 6.15pm, Wednesdays 3.15pm to 6.45pm, Thursdays 2pm to 6.45pm and Saturdays 8.45am to 12.15pm. Year-round with annual leave to be taken in the school holiday period.

**Salary**:£12.00 per hour.

**Interviews will be held week commencing 13th May 24**

**Benefits**:

- 5% employer pension
- Cycle to work scheme
- Means tested staff discount
- Free lunch included
- Paid holidays (pro rota) + bank holidays
- Access to the group's counselling scheme
- Access to fully funded apprenticeships, up to L7
- Discretionary Christmas stand down
- On site parking

**Responsibilities**:

- Welcome all visitors to the sports center
- Have oversight of the sports center including checking the facility
- Answer the telephone, take and relay messages and enquiries
- Assist in maintaining the sports center membership database
- To be responsible for the tidiness and cleanliness of the reception and entrance area of the sports center and to assist with the cleaning of the facility inline with the cleaning schedule.
- Assist other members of the sports center team wherever possible with administrative duties
- To co-ordinate the fire list in liaison with the designated Fire Officer
- Prepare and distribute mail outs as required
- Provide information and assistance to all customers on a wide variety of leisure service including memberships, swimming lessons and fitness classes

**Person Specification**

**Skills**
- Excellent communication and organisational skills with strong attention to detail and accuracy
- Ability to manage multiple tasks
- Good literacy skills to prepare correspondence and maintain records to a high standard
- Confident interaction with colleagues, members, pupils and visitors
- Good telephone manner
- Excellent MS Outlook, Word and Excel skills.

**Personal Qualities**:

- Leading by example with honesty and integrity
- A ‘can do’ attitude and the willingness to work hard to get things done
- Resilience and a calm manner
- Ambition, energy, enthusiasm and commitment
- A confident and outgoing personality
- Be able to take the initiative
- Have a good sense of humour.

Westonbirt Schools are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, reference and medical checks and the Disclosure and Barring Service.

**Job Types**: Part-time, Permanent

Pay: £12.00 per hour

Expected hours: 15.25 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Tetbury, GL8 8QS: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 10/05/2024
Expected start date: 24/06/2024