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Operations Administrator

3 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full time

Salary:
£25,742 to £26,444 with progression to £27,979 per annum

Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 26 April 2024

The Role


The School of Natural and Environmental Sciences is seeking a highly motivated and enthusiastic individual to join the Outstations Team as an Operations Administrator.


It is essential that you possess excellent organisational and communication skills, have a keen eye for detail and look to identify and implement improvements wherever possible.

Working with a variety of stakeholders, the successful applicant will complete a range of administration tasks with a 'can do' attitude and a willingness to be flexible to support the wider team.

The School of Natural and Environmental Sciences Outstation Facilities are made up of:
NU Farms
Newcastle University Farms encompasses 800ha of Red Tractor assured mixed arable and grazing operations, with a commercial dairy herd.

Spread across three sites in Northumberland, NU Farms manage commercial, research and teaching objectives, underpinning a vision to provide an open innovation platform enabling researchers to work with farmers, industry, and environmental and government stakeholders.

Marine Outstations
Dove Marine Laboratory
The Dove Marine Laboratory holds a significant role in the UK's maritime heritage. Located on Cullercoats Bay, the Lab is home to research-active academics, students and post-doctoral researchers. Research interests range from deep-sea food webs and marine mammal biology to ballast water treatments and marine biotechnology.

Blyth Marine Station & Research Vessel, The Princess Royal

Our Marine Station in Blyth Marina is home to The Princess Royal a student and staff designed catamaran which has established itself as the ideal platform for all types of research and commercial ventures requiring a small vessel due to its stability, large deck area and manoeuvrability.

Please visit our webpages for more information about NU Farms and our Marine Outstations.

Key Accountabilities

  • To provide a professional and proactive service to colleagues, students and visitors with a clear focus on customer service
  • To supervise a team managing the allocation of duties and workload, where appropriate
  • To lead the administration of designated processes within your area, including adhering to agreed operating procedures, escalating as appropriate and monitoring progress
  • To develop, implement and maintain effective office procedures and systems to ensure that support is efficient, timely and accurate
  • To act as secretary to meetings including logístical arrangements such as room bookings, agenda preparation and circulation, minute taking and monitoring progress of actions
  • To undertake an active role in the health and safety management of a designated office, contributing to the maintenance of a safe working environment for colleagues and visitors
  • To take the lead on general administrative support to colleagues and students as required, including (but not limited to) purchasing, travel, the running of events
  • To work as part of a wider Faculty and unit team and to undertake other duties within the scope and general nature of the grade which may be required
The Person

Knowledge, Skills and Experience

  • Full clean UK driving licence
  • A flexible attitude to work demands and customers and a commitment to excellent customer service
  • Good IT skills with experience of Microsoft suite of programmes
  • An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
  • Ability to follow and implement policies and procedures
  • Ability to use initiative and judgement to resolve problems independently
  • Ability to work calmly under pressure and to manage competing deadlines
  • Ability to work independently and as part of a team
  • Experience of administrative duties, including but not limited to general meeting support, diary management, dealing with enquiries
  • Ability to train/develop and manage other staff
Attributes and Behaviour

  • A positive, proactive and professional customer focussed attitude
  • Excellent communication skills
  • Works in a planned and structured way
  • Uses own and others time effectively
  • Ensures that all activities are completed on time
  • Keeps fellow team members up to date with progress
  • Willing to help others and share workloads
  • Maintains flexibility in work plans to allow for changing circumstances
  • Plans team workload and tasks in a systematic way
  • Takes responsibility for achieving own targets
  • An aptitude for utilising software tools and technologies to enhance, improve and simplify day to day functioning/organisational skills

Qualifications:

  • Maths and English at GCSE Level 4 or equivalent plus relevant experience in a