Student Engagement Officer

2 weeks ago


London, Greater London, United Kingdom Ravensbourne Full time

Student Services:

Location:

  • Penrose Way
    Salary:
  • From £29,118
    Post Type:
  • Full Time
    Contract Type:
  • Permanent
    Closing Date:

hours GMT on Friday 29 March 2024
Reference:


  • P2024035
    Our university


Ravensbourne University London is an innovative, industry-focused university located at the heart of London's newest creative community on the Greenwich Peninsula.

We're champions of creativity and collaboration, dedicated to giving our learners the specialist skills and opportunities they need for outstanding careers in digital media and design.

The University are currently working to a hybrid remote working model.

The role


As a Student Engagement Officer you will play a crucial role in effectively monitoring student attendance and engagement, responding to student enquiries and monitoring a shared mailbox.

In this data driven role you will gather and scrutinise student attendance data to identify individuals who may be falling below the prescribed levels and provide communication to students on attendance matters.

You will work collaboratively with the academic, student services, registry, learning achievement and casework teams to ensure alignment of processes across the departments.


The role requires effective organisation, prioritisation and time management skills, excellent attention to detail, and the ability to build strong working relationships with both staff and students.

The role holder will be a proactive problem solver who is open to change and can contribute to the continuous improvement of processes, systems, and working practises.


Further details:

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