Student Lifecycle Events and Engagement Officer
2 weeks ago
About Us
The King's community is dedicated to the service of society.
King's Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas:
educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world.
Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
We are the Student Administrative Services Department, who undertake the administration of the student lifecycle including Welcome, Enrolment & Registration, Visa Support & Guidance, Student Records, Graduation, and International Orientation.
We work to ensure all students who study at King's receive a world-class student experience by aligning support for students through their educational journey at King's with the academic cycle of events throughout the year.
About the Role
The Student Lifecycle Events & Engagement Officer (Welcome & Graduation) will assist in the preparation, organisation and administration of these important university events, and aim to provide a high-quality experience for all our staff and students.
Working collaboratively with services and faculties across the institution, the post holder will provide quality customer service for stakeholders, responding to enquiries competently and appropriately, and continually seeking opportunities to enhance the student experience.
We regularly see over 10,000 students attend graduation ceremonies each year, and over 15,000 students attend our Welcome events.
Experience of working in events is desirable, though not essential, and a keen eye for detail with an understanding of the logístical requirements of event management beneficial.
This is an exciting opportunity for an individual looking to gain large-scale events experience, support student engagement, and who wishes to utilise their skills and expertise in organisation and stakeholder management.
Please be prepared to work flexibly during delivery times and note that some events and activities take place outside of normal working hours on evenings and weekends and/or require early start times/late finishes.
The Student Lifecycle Events & Engagement Officer (Welcome & Graduation) will be responsible for:
- Supporting the planning, preparation, and running of Graduation ceremonies and Welcome to King's events
- Providing an excellent standard of customer service in the delivery of appropriate information and advice to a wide variety of stakeholders including students, academics and professional services staff
- Supporting the needs of service providers (e.g. photographers, caterers) and other College departments (e.g. KCLSU, fundraising), and answering their queries
- On event days assisting in the overall management of the day and assisting in the supervision of temporary staff. Providing advice to students and visitors with a particular focus on creating a positive experience
- Supporting the Senior Student Lifecycle Events & Engagement Officer (Welcome) with maintaining, reviewing and updating relevant webpages, our Welcome to King's app, and key FAQ documents for students and staff
- Fostering good working relationships with a wide range of stakeholders
- Responsible for recruiting and building a core group of student ambassadors for all relevant Welcome to King's and Graduation events. This includes planning roles, briefing and training ambassadors, completing administrative tasks, liaising with ambassadors, and working collaboratively on specific projects with ambassadors
- Lead on the planning, creation and delivery of the Welcome Hubs as part of the Welcome to King's package of events
- Support the Senior Student Lifecycle Events & Engagement Officer (Welcome) in the planning and delivery of International Orientation, a bespoke event for up to 1,000 students as part of Welcome to King's
- The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post._
Essential criteria
- Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in events coordination, or managing stakeholders. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.
- Experience of working in a customer service/events environment
- Ability to collaborate well with others and to use initiative and creativity to resolve problems
- Strong organisational ski
-
Student Engagement Officer
2 weeks ago
London, Greater London, United Kingdom Global Study UK Full timeGlobal Study UK is an educational consultancy based in London, United Kingdom. We have eighteen offices in seven countries - Egypt, Lebanon, Morocco, Oman, the UAE, Uzbekistan and the UK.With over 150 staff and thousands of student applicants per year, we are proud to be the largest agency in the Middle East North Africa region and currently boast a...
-
Student Lifecycle Reporting Officer
4 weeks ago
London, Greater London, United Kingdom Imperial College London Full timeWe are seeking a Reporting Officer, with strong Power BI skills, to support the design and delivery of reporting solutions for management information relating to Student Lifecycle data, in liaison with stakeholders.You will work closely with the Senior Student Lifecycle Reporting Officer to design reports that will be key to making informed and accurate...
-
Student Welcome Officer
2 weeks ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Student Welcome Officer
4 weeks ago
London, Greater London, United Kingdom University of Westminster Full timeThis role is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Student Welcome Officer
2 months ago
London, Greater London, United Kingdom University of Westminster Full timeThis role is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Head of Student Lifecycle
2 weeks ago
London, Greater London, United Kingdom Bloomsbury Institute Full timeLocation: London (Bloomsbury) Closing date: 17.00 hours on Monday 17 June 2024 Bloomsbury Institute is a higher education provider, regulated by the Office for Students, delivering undergraduate and postgraduate degrees in Accounting, Business, and Law. It prides itself on providing students with access to a transformative higher education experience,...
-
Student Engagement Officer
2 weeks ago
London, Greater London, United Kingdom Institute of Physics Full timeDepartment: MembershipLocation: 37 Caledonian Road, London N1 9BU - FlexibleSalary: up to £33,126 per annum (depending on experience)Job Advert Description:We are looking for a Student Engagement Office to work with us on a fixed-term contract until April 2024 to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure...
-
Student Welcome Senior Officer
2 months ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Student Welcome Senior Officer
4 weeks ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Programme Officer x2
2 months ago
London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full timeThe Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...
-
Programme Officer x2
4 weeks ago
London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full timeThe Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...
-
Student Engagement Officer
2 weeks ago
London, Greater London, United Kingdom Ravensbourne Full timeStudent Services:Location: Penrose WaySalary: From £29,118Post Type: Full TimeContract Type: PermanentClosing Date:hours GMT on Friday 29 March 2024Reference:P2024035Our universityRavensbourne University London is an innovative, industry-focused university located at the heart of London's newest creative community on the Greenwich Peninsula. We're champions...
-
Student Experience Officer
2 weeks ago
London, Greater London, United Kingdom King's College London Full timeJob DescriptionTo support the Student Experience Manager (SEM) in the development and delivery of an enhanced and distinctive student experience within the King's Foundations.To support King's Foundations students in their effective transition to a UK HE environment, enhancing their student experience at King's.To ensure effective communication with students...
-
Student Engagement
2 weeks ago
London, Greater London, United Kingdom NUS UK Full timeDo you have a passion for students' unions, student activism, and student voice? Have you got hands-on experience delivering and managing student engagement activities, ideally in a campaigning context? Do you care deeply about social change and ensuring that students and student officers have direct involvement in NUS' national campaigns? Then you might be...
-
Engagement Officer
2 weeks ago
London, Greater London, United Kingdom BPP University Full timeSupporting the delivery of effective student engagementThis integral role will be responsible for engaging with students in their first term to ensure they are ready to study, as well as students who regularly fall below the minimum requirement of engagement at the school. Through reviewing engagement data,you will take appropriate actions in line with the...
-
Student Welcome Coordinator
2 weeks ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Marketing and Student Engagement Manager
2 weeks ago
London, Greater London, United Kingdom BridgeU Full timeReporting to the VP Marketing & Insight, the Student Marketing and Engagement Manager will be responsible for all student facing marketing at BridgeU, developing student engagement campaigns that drive engagement with BridgeU's platform and grow BridgeU's audience of international school students.The role holder will work with the VP Marketing & Insight to...
-
Academic Engagement Officer
2 weeks ago
London, Greater London, United Kingdom London School of Science and Technology (LSST) Full timeThe London School of Science & Technology is the UK's largest and fastest growing independent higher education provider. Partnering with leading UK universities, LSST is home to over 7000 students and 6 campuses.The team behind LSST is passionately committed to transforming lives by providing excellent education. We believe no matter what your background,...
-
Student Welcome Coordinator
2 months ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...
-
Student Welcome Coordinator
4 weeks ago
London, Greater London, United Kingdom University of Westminster Full timeThis post is full time and permanent, working 35 hours per week.We have an exciting opportunity to become part of a new Welcome and Arrivals unit, based within the Student Lifecycle team at the University of Westminster. The Student Lifecycle team supports our alumni services and has responsibility for the coordination and delivery of centrally based student...