Technical Assistant

2 weeks ago

Caernarfon, Gwynedd, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time
**Hysbyseb llawn a ffurflen gais ar gael yma: -**

**Rhaid i ymgeiswyr gwblhau'r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.**

**AMDANOM NI**

Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth ymgymryd â'r holl waith, ac wedi teilwra ein gwasanaethau i gwrdd ag anghenion ein cwsmeriaid.

Rydym wedi ein lleoli yng Ngwynedd, yng ngogledd Cymru dros dri lleoliad, sef ein prif swyddfa yng Nghaernarfon a swyddfeydd ym Mhwllheli a Dolgellau.

Ar ôl datblygu perthynas waith agos â nifer o gleientiaid ledled Cymru, rydym yn ymfalchïo yn ein dull cydweithredol o weithio'n rhanbarthol er mwyn darparu'n lleol.

Mae ein timau amlddisgyblaeth sy'n cynnwys peirianwyr, penseiri, syrfewyr, arbenigwyr llifogydd ac amgylcheddol yn ymroddedig i ddod o hyd i'r atebion mwyaf arloesol a phriodol i ddiwallu anghenion ein cleient.

**About Us**

We ensure that the environment is protected at all times during construction and have tailored our services to meet customer demand.

We are based in Gwynedd in north Wales over three locations - our main office in Caernarfon and offices at Pwllheli and Dolgellau.

Having developed a close working relationship with a number of clients across Wales, we pride ourselves on our collaborative approach of working regionally in order to deliver locally.

Our multidisciplinary teams that include engineers, architects, surveyors, flooding and environmental specialists are dedicated to finding the most innovative and appropriate solutions to meet our client's needs.

**Pwrpas y Swydd.**
- Sicrhau bod pobl Gwynedd yn ganolog i bopeth yr ydym yn ei wneud.
- 'Rydym yn chwilio am berson brwdfrydig a rhagweithiol i ymuno â'n tîm, i ddarparu gwybodaeth a chymorth ar ystod eang o Wasanaethau'r Cyngor i'n cwsmeriaid, drwy systemau gymorth aml-sianel a sicrhau fod pobl Gwynedd yn ganolog i bopeth yr ydym yn ei wneud.

**Cyfrifoldeb am Adnoddau.. e.e. staff, cyllid, offer**

**Prif Ddyletswyddau.**
LEFEL 1 delio gydag ymholiadau cyffredinol derbynfa, ymholiadau switsfwrdd â chreu apwyntiadau.
- Delio gyda cwsmeriaid mewnol ac allanol, wyneb yn wyneb (ymholiadau derbynfa), dros y ffôn (galwadau switsfwrdd a chreu apwyntiadau yn ein system CRM), yn electronig neu unrhyw ffynhonell arall sydd yn cael ei ddefnyddio o fewn y sefydliad.
- Symud o un maes gwaith i'r llall yn rheolaidd wrth flaenoriaethu ymholiadau cwsmeriaid yn brydlon a chywir (e.e. delio gyda galwadau ffôn a symud yn syth i ddelio gydag ymholiad derbynfa ar yr un pryd, neu cwblhau gwaith gweinyddol a symud yn syth i ddelio gyda cwsmer, yn gyson yn ystod y dydd).
- Darparu gwasanaeth cwsmer o ansawdd uchel wrth ymdrin â gohebiaeth, ymholiadau dros y ffôn, a phobl sy'n galw i mewn, fel bo'n briodol
- Cyfrifol am dderbyn ffurflenni a dogfennau personol cwsmeriaid, gwneud llungopïau, sganio a gwirio dogfennau fel bo'r angen ar gyfer cais y cwsmer.
- Cyfeirio cwsmeriaid i adrannau neu asiantaethau eraill pan yn briodol
- Derbyn adborth gan gwsmeriaid
- Rhoi cefnogaeth i gwsmeriaid fydd yn ymholi / ceisio am wasanaethau dros y we
- Gweinyddu'r drefn o gyfweld ymgeiswyr am basport gan ddelio gydag e-byst/ffacs gan y Gwasanaeth Pasbort
- Croesawu ymgeiswyr am apwyntiad pasport, paratoi'r ystafell ar gyfer cyfweliadau a chysylltu'r alwad fideo
- Derbyn parseli a llythyron sydd yn cyrraedd, ar wahân i'r Post Brenhinol a'u cofnodi a threfnu iddynt gael eu casglu gan y gwasanaethau perthnasol
- Rhoi allan a derbyn allweddi yn ymwneud ag adeiladau'r Cyngor ar gyfer gwaith cynnal a chadw a.y.y.b. Arwyddo a chadw dogfennau yn sgil gwaith cynnal a chadw ar ran yr Uned Eiddo
- Sicrhau fod cwsmeriaid yn dilyn rheolau Iechyd a Diogelwch yn y gweithle, polisi Tân ac arwyddo mewn ac allan o'r adeilad fel sy'n ddisgwyliedig.

LEFEL 2 cyflawni dyletswyddau lefel 1 yn ogystal â
- Derbyn taliadau gan gwsmeriaid wyneb yn wyneb (derbyn arian parod a phrosesu taliadau cerdyn), dros y ffôn (prosesu taliadau cerdyn), cynghori cwsmeriaid ar sut i gwblhau taliadau ar lein.
- Dilyn gweithdrefnau'r cyngor ar sut i ddelio gydag arian a sicrhau cydymffurfiaeth gyda trefniadau bancio.
- Delio a datrys ymholiadau cwsmeriaid drwy roi cyngor am y prosesau canlynol: prosesau cynllunio, ymholiadau priffyrdd a bwrdeistrefol, parcio, etholiadau, difa pla, tocynnau 16+, cofrestru genedigaethau, marwolaethau, seremoniau a cheisiadau bathodyn glas.
- Defnyddio nifer o systemau cyfrifiadurol y Cyngor er mwyn delio gydag ymholiadau cwsmeriaid, creu apwyntiad i'r cwsmer fel bod angen.
- Delio gyda cwynion / pryderon cwsmeriaid a dod a chwynion neu ymholiadau cymhleth i sylw'r swyddogion perthnasol o fewn y Gwasanaethau perthnasol.
- Cefnogi staff newydd drwy rannu profiadau, cynorthwyo, cysgodi a datblygu eu sgiliau yn ein meysydd gwaith.
-

  • Technical Assistant

    2 weeks ago

    Caernarfon, Gwynedd, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -****Rhaid i ymgeiswyr gwblhau'r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** **AMDANOM NI**Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth ymgymryd â'r holl...

  • Technical Clerk

    2 weeks ago

    Caernarfon, Gwynedd, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -****Rhaid i ymgeiswyr gwblhau'r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.**** ** **AMDANOM NI**Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth ymgymryd â'r...

  • Housing Environmental Health Officer

    4 days ago

    Caernarfon, Gwynedd, United Kingdom Gwynedd Council Full time

    Purpose of the postEnsure that the people of Gwynedd are at the centre of everything we do. The post-holder will be responsible for implementing the statutory requirements in the field of housing enforcement. Ensure effective action on emerging public protection projects / schemes. Responsibility for functionsEquipment - Personal protective clothing and...

  • Training Administrator

    2 weeks ago

    Caernarfon, Gwynedd, United Kingdom Roberts Of Port Dinorwic Full time

    Training AdministratorRoberts of Port Dinorwic Ltd is a leading manufacturer of cooked meats and ready meals to the UK Food Service Industry supplying products to blue chip food service customers, retailers and manufacturers.We are looking for production operatives to work within the factory. This role is full-time, working a 38.45 hour week. The pattern is...

  • Kitchen Designer

    2 weeks ago

    Caernarfon, Gwynedd, United Kingdom Welcome Furniture Full time

    About us - We are the UK's No. 1 manufacturer of bedrooms and kitchens for the Purpose-Built Student Accommodation (PBSA) and Private Rental Sectors (PRS). We manufacture, deliver, and install 5000 rooms per year. Our manufacturing centres in Caernarfon, North Wales total 180,000 sq. ft., and are the largest of their type in the UK. We have our own fleet of...

  • Onboarding Project Manager

    2 weeks ago

    Caernarfon, Gwynedd, United Kingdom Rimini Street Full time

    About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified...

  • Technical Assistant

    2 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25839 Job title: Technical Assistant Directorate: Highways, Engineering and YGC Service: Management Unit Closing date: 15/02/2024 10:00 Job type/Hours: Permanent | 37 Hour Salary: £29,269 - £31,364 a year Pay Scale: S2 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package, for more information...

  • Technical Assistant

    6 days ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** **........** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei...

  • Technical Assistant

    5 days ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth...

  • Technical Assistant

    2 weeks ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth...

  • Technical Assistant

    4 weeks ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth...

  • Technical Clerk

    6 days ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-26964 Job title: Technical Clerk Directorate: Highways, Engineering and YGC Service: Business and Project Delivery Service Closing date: 22/03/2024 10:00 Job type/Hours: Temporary year Salary: £26,421 - £28,770 a year Pay Scale: S1 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package, for more...

  • Administrative Assistant Democracy Services

    1 week ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-27055 Job title: Administrative Assistant Democracy Services Directorate: Corporate Support Service: Democracy and Language Closing date: 18/04/2024 10:00 Job type/Hours: Temporary year | 37 Hour Salary: £24,294 - £25,979 a year Pay Scale: GS4 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package,...

  • Technical Assistant Lighting Services

    1 week ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei ddiogelu wrth...

  • Technical Clerk

    4 days ago

    Caernarfon, United Kingdom YGC - Ymgynghoriaeth Gwynedd Consultancy Full time

    **Hysbyseb llawn a ffurflen gais ar gael yma: -** **Rhaid i ymgeiswyr gwblhau’r ffurflen gais ar wefan Cyngor Gwynedd, neu'r ffurflenni cais y gofynnir amdanynt gan y Gwasanaeth Cefnogol. Ni fydd unrhyw geisiadau neu CVs a gyflwynir trwy Indeed yn cael eu hasesu.** **........** ............. **AMDANOM NI** Rydym yn sicrhau bod yr amgylchedd yn cael ei...

  • Sr. Technical Product Manager

    4 weeks ago

    Caernarfon, United Kingdom Tealium Inc. Full time

    WHO WE ARE Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies,...

  • Electrical Engineering Assistant

    3 weeks ago

    Caernarfon, United Kingdom ENGIE Full time

    Requisition ID: 2143- Location: GWN, GB, LL55 4TYWelcome to **ENGIE THERMAL Europe**! This operational entity of ENGIE has the ambition to be a key enabler of the transition towards carbon-neutral economy! We are looking for an Assistant Electrical Engineer, based at Dinoriwig Power Station, Llanberis, Gwynedd LL55 4TY The First Hydro Company operates 2...

  • Temporary Marketing and Communications Assistant

    4 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Job title: Temporary Marketing and Communications Assistant Directorate: Byw'n Iach Closing date: 04/05/2023 10:00 Job type/Hours: Temporary year | 20 Hour Salary: £12,574 - £13,522 a year Pay Scale: GS4 Location(s): Byw'n Iach Arfon, Caernarfon 12 MONTHS CONTRACT WITH POSSIBLE EXTENSION Gwynedd Council offers an attractive employment...

  • Quality Assurance

    1 week ago

    Caernarfon, United Kingdom Ready Foods Ltd Full time

    Ready Foods based in Caernarfon specialises in cooking a diverse range of meat based menu options for a variety of food sectors from idea to market in the most efficient manner. To audit, monitor and evaluate quality systems and procedures and provide technical support for the operational teams while maintaining and promoting technical and quality standards...

  • Systems and Asset Management Officer

    1 week ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 24-27293 Job title: Systems and Asset Management Officer Directorate: Highways, Engineering and YGC Closing date: 10/06/2024 10:00 Job type/Hours: Permanent Salary: £34,834 - £36,648 a year Pay Scale: S4 Location(s): Caernarfon Gwynedd Council offers an attractive employment package, for more information please click on this...

  • Senior Estates Surveyor in Caernarfon

    3 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Purpose of the Post. Ensure that the people of Gwynedd are at the heart of everything we do. Contributing towards the provision of a comprehensive estate management and valuation service, including purchasing, selling and managing land and buildings. Responsibility for functions ....

  • Project Engineer in Caernarfon

    3 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Purpose of the post Ensure that the people of Gwynedd are at the heart of everything we do. To manage projects in compliance with YGC project Management Procedures and client needs and as directed by the Principal Engineer / Unit Manager. To be part of a Project Management Team...

  • Building and Compliance Officer

    2 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 23-25864 Job title: Building and Compliance Officer Directorate: Housing and Property Service: Property Closing date: 28/02/2024 10:00 Job type/Hours: Permanent | 37 Hour Salary: £34,834 - £36,648 a year Pay Scale: S4 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package, for more information please...

  • Building and Compliance Officer

    3 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Reference: 24-27136 Job title: Building and Compliance Officer Directorate: Housing and Property Service: Property Closing date: 13/05/2024 10:00 Job type/Hours: Permanent | 37 Hour Salary: £34,834 - £36,648 a year Pay Scale: S4 Location(s): Caernarfon **Gwynedd Council offers an attractive employment package, for more information please...

  • Housing Environmental Health Officer

    2 weeks ago

    Caernarfon, United Kingdom Gwynedd Council Full time

    Purpose of the post Ensure that the people of Gwynedd are at the centre of everything we do. The post-holder will be responsible for implementing the statutory requirements in the field of housing enforcement. Ensure effective action on emerging public protection projects / schemes. ...

  • Health & Safety Officer

    4 weeks ago

    Caernarfon, United Kingdom Snowdon Mountain Railway Full time

    Snowdon Mountain Railway Llanberis Gwynedd LL55 4TU Wales, UK Tel: 01286 870 223 **About us** Snowdon Mountain Railway (SMR) consists of a diverse range of railway assets from the rack & pinion, signalling, lineside buildings through to viaducts, cuttings and passing loops at three stations, Halfway, Clogwyn and the Summit along its 8km length. SMR are...