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People Operations Administrator

3 months ago

Bristol, Bristol, United Kingdom Page Personnel - UK Full time
Hybrid flexible working

  • A supportive and inclusive environment

About Our Client:

Our client is a leading provider of NHS services and an organisation dedicated to their patients. They have nearly 500 practices across the UK and Ireland with a team of over 2,500 staff. They value their patients as well as their employees and with this, offer hybrid working and excellent benefits.

People Operations Administrator

  • Team Coach, Guide and Mentor
  • Delivers outstanding results, whether big or small. Supports the team leader to ensure that customer service is delivered to agreed standards; highlights risks and agrees mitigating actions with manager.


 Customer Service
  • Loves the customers. Support People Administration Operations Manager to deliver the optimum experience for all users of the service, at all stages of the employee life cycle. Strives for service excellence and works with stakeholders to seek feedback. Helps to resolve issues and escalates to the Team Leads where necessary.


 Innovation and Improvement
  • Continuous Improvement is at the heart of service delivery. Contributes to development and change of service delivery; planning for and implementing improvements relating to changes/enhancements in technology, process and people.


 Employment Compliance
  • Protect the company from risk. Ensure own compliance with employment legislation, regulation and Bupa policies/brand standards; including right to work, national minimum/living wage, GDC registration, employment documentation, GDPR (data protection and privacy), equality, etc. Core part of the role that underpins all other activities.
  • Teamwork work closely with the People Operations Administrators, Team Leader and People Administration Operations Manager. Actively participates in team meetings.
  • Project Work work closely with the People Administration Operations Manager to actively participate in projects including, but not limited to: HRIS and Payroll System improvements, Voice of the Customer and stakeholder feedback, integration of acquired businesses and teams, crossfunctional projects to achieve our strategic priorities.

The Successful Applicant:

People Operations Administrator

Essential

  • Experience using HRIS and Payroll systems, such as iTrent, SAP, Workday, PeopleSoft, etc.
  • Good command of written and spoken English, equivalent to GCSE/Level 2 basic skills
  • Good understanding of Microsoft Office tools
  • Excellent administration skills
  • Excellent organisational skills

Desirable

  • CIPD Level 3 or equivalent experience (including working towards CIPD Level 3)
  • Coaching experience in a fastpaced environment
  • Presenting to small groups of team members and managers

What's on Offer:

People Operations Administrator

Benefits

  • 25 days holiday
  • Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
  • Industryleading health benefits
  • Early access to your earned wages
  • Cycle to work
  • And many more, just ask.
  • Contact
  • Meg Mcdonald
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