Head of Emea Agency
2 weeks ago
Head of Agency & Syndicated Servicing - EMEA
Manchester
As a Barclays Head of Agency & Syndicated Servicing - EMEA you will form part of a group that provide shared services for Payments and Financial Crime Operations, and provide utility operational and technological support for Barclays International for Global Trade and Working Capital, Wholesale Lending and Wholesale Onboarding and KYC.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.
We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
What will you be doing?
- Leading EMEA Agency Servicing to provide the business with these services, in accordance with Operational Procedures and Barclays Policies
- You will be responsible for data quality integrity and the coordination of any related remediation exercises
- Business Continuity Planning to build real time resilience as required and appropriate, to prevent service disruption and business failure
- Managing crisis escalations on behalf of relevant system users and needing to invoke situation workarounds
- Leading a team as well as leading the Colleague Engagement and Citizenship agenda across those teams
- Establishing and maintaining robust compliance over operational IT system level discretions and ensuring the effective use of controls in line with current standards
- Managing the workflow of client facilities into Lending Operations and maintaining effective MI in relation to facilities process and KPIs
- Responsibility for the Teams adherence to procedures and risk standards
What we're looking for:
- Leadership capability to drive change and BAU strategy, efficiency and improved performance solutions and standards both internally and externally
- Excellent problem solving skills and an ability to think creatively and identify innovative solutions
- Excellent performance management & coaching skills
- Excellent communication and stakeholder management skills at all levels
Skills that will help you in the role
- Understanding of Lean and Agile methodology
- Degree / professional qualification
- Banking / Finance and operations qualification preferred
Where will you be working?
Based in our Manchester office, which is in the heart of the city centre. Offering a modern working environment, with restaurants, bars and gyms just a stone's throw away from the office.
LI-Hybrid
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