Administrator - Chelmsford (Saturdays)

2 weeks ago

Chelmsford, Essex, United Kingdom Bupa Full time

Administrator

Chelmsford (CM3 2NZ)

On site, Permanent

From £22,500 + Fantastic Benefits (Pro rata)

Part time (7 hrs per week Saturdays)

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Role Overview


As the administrator, you'll be the face of Bupa, and you'll play a key role in making our customer's visit to the centre that bit more comfortable.

Ensuring all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. contributing as a support network in providing outstanding customer service to our customers

What you'll do:

  • Ensure all customers have the correct paperwork to support their visit appointment packs (where applicable), clinical file preparation and consent forms.
  • Effective results management (including receiving, scanning, and uploading) and followup of suppliers to ensure turnaround within the agreed SLA.
  • Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure.
  • Offer an outstanding customer experience & put the customer at the centre of their health assessment.
  • Guide customers to a healthier lifestyle

What you'll bring:

  • GCSE level or equivalent
  • Proactively manage workload with highest level of accuracy through effective prioritisation and attention to detail.
  • Smart appearance
  • PC literate proficient in MS Office packages
  • Excellent communication (written and verbal) and interpersonal skills.

Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.

You will be eligible for:

  • 25 days holiday, increasing through length of service, with option to buy or sell
  • Bupa health insurance as a benefit in kind
  • An enhanced pension plan and life insurance
  • Annual performancebased bonus
  • Onsite gyms or local discounts where no onsite gym available
  • Various other benefits and online discounts

Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.

We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.

We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Part time

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