Customer Service Advisor

2 weeks ago


Ormskirk, Lancashire, United Kingdom North West Turf Ltd Full time
North West Turf is a leading producer of cultivated lawn turf in the UK. We are looking to expand our office team and recruiting for a Customer Service Advisor.

Main duties of the role include:

  • Handle in-bound customer phone calls, assisting with general queries and taking orders.
  • Effectively answer web chat messages, giving great levels of customer services.
  • Effectively handle any customer complaints, providing a positive outcome to the company and customer where possible.
  • Liaise with third party hauliers to track ongoing shipments and provide updates to customers.
Previous customer facing experience is essential for this role.

Job Types:
Full-time, Temporary contract

Contract length: 6 months

Salary:
£18,000.00 per year

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Ormskirk, L39 6SR: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
One location

Reference ID:
nwt-csa

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