IT Support Specialist
2 weeks ago
We are currently looking for a proactive and experienced IT Support Specialist to join our team at the Head Office in Peckham, London. This role plays a crucial part in maintaining and enhancing our IT infrastructure, focusing on various in-house tasks involving Intune, Azure, MDM, MaintainX, Autopilot, and calibration software.
Please be aware that we are not able to offer visa sponsorship for this position, neither now nor in the future.
Job Title: IT Support SpecialistJob Responsibilities
Main Duties include, but are not limited to:
- Intune, Azure, MDM Maintenance: Regular upkeep and optimization of Intune, Azure, and Mobile Device Management systems to guarantee seamless device management and security.
- License management: Managing licenses for Microsoft 365, Adobe, mobile SIMs and others.
- MaintainX & Ticketing System: Supervising MaintainX for asset tracking and ticket management, or other ticketing systems for efficient issue resolution and tracking.
- Onboarding/Offboarding Users & Devices: Smooth management of the onboarding and offboarding process for users and devices.
- Remote DICOM Monitor Calibration: Specialized maintenance for Radiology's DICOM monitor calibration software via remote management.
- IT Deployment & Autopilot: Utilizing Autopilot for streamlined IT deployment to enhance system uptime and efficiency.
- Windows Autopatch & IT Uptime: Implementing and managing Windows Autopatch to improve overall IT uptime and reliability.
- Radiology IT Support: Providing tailored support for Radiology's IT needs.
- RMM Agent Support: Utilizing RMM tools like Datto for efficient remote support on devices.
Person Specification
We require demonstrated experience in managing and optimizing Intune, Azure, MDM, MaintainX, and Autopilot in a professional environment. Strong knowledge of MS-based cloud applications and NHS software is beneficial. Proven ability in ticket-based tasks using RMM agents for remote support and issue resolution. Experience with IT deployment strategies and excellent problem-solving skills are highly valued.
Benefits
Join us for:
- Professional development and growth opportunities
- Collaborative and supportive work environment
- NHS Discount via Blue Light Card
- Convenient location next to Peckham Rye Station
- Free parking at the office
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