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IT Support Specialist
3 months ago
We are hiring a Junior IT Support Specialist
Welcome to this opportunity at a small yet dynamic FX company committed to excellence, innovation, and continuous improvement. Join our expanding IT infrastructure team as a motivated and enthusiastic Junior IT Support Specialist.
Looking for a tech-savvy individual eager to grow in the IT field. As our Junior IT Support Specialist, you will play a key role in supporting IT operations within an Azure and ITIL framework, ensuring efficient IT services delivery.
Key Responsibilities:
- Provide initial support for IT issues, covering hardware, software, and network troubleshooting.
- Help in the management and maintenance of our Azure cloud infrastructure.
- Apply ITIL best practices to efficiently handle incidents, requests, and changes.
- Monitor system performance and security to resolve potential issues.
- Document technical procedures, configurations, and troubleshooting steps.
- Collaborate with senior IT staff on new technologies and upgrades.
- Perform regular maintenance and updates on IT systems and applications.
- Offer technical support to end-users, ensuring minimal disruption to business.
Qualifications:
- Basic knowledge of Azure cloud services and ITIL principles.
- Having relevant certifications like Azure Fundamentals or ITIL Foundation is a plus.
- Demonstrated problem-solving skills and attention to detail.
- Strong communication and interpersonal abilities.
- Capability to work both independently and in a team environment.
- Excitement to learn and adapt to new technologies and processes.
- Prior experience in IT support is advantageous but not mandatory.
What's on Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative workplace.
- Exposure to cutting-edge technologies and industry best practices.
- Be part of a growing company where your work truly matters.
