IT Support Specialist

3 days ago


London, Greater London, United Kingdom Just IT Full time

About Just IT:

We are a leading provider of IT solutions and services, dedicated to helping individuals and businesses achieve their technology goals. Our team of experts is passionate about delivering exceptional support and guidance to those looking to start or advance their careers in the tech industry.

About the Role:

This exciting opportunity is designed for individuals who are eager to learn and grow in the field of IT. As an IT Support Specialist, you will play a vital role in providing technical assistance and support to our internal teams, ensuring that our operations run smoothly and efficiently.

Main Responsibilities:

  • Provide timely and effective technical support to internal colleagues, resolving IT-related incidents and minimizing downtime.
  • Diagnose and troubleshoot technical issues, using your problem-solving skills to identify and resolve problems efficiently.
  • Collaborate with support teams to ensure that incidents are resolved effectively, using your communication skills to gather and provide necessary information.
  • Stay up-to-date with the latest technologies and trends, using your enthusiasm for learning to continuously improve your skills and knowledge.

Training Opportunities:

  • Develop your skills in smart technologies, electrical principles, and technical documentation.
  • Learn about networking, the Internet of Things (IoT), and project management, expanding your knowledge and expertise in the field.

Requirements:

  • Excellent communication and problem-solving skills, with a strong ability to work in a team environment.
  • A desire to learn and grow in the field of IT, with a passion for delivering exceptional customer service.
  • Able to work in a fast-paced environment, with a strong ability to adapt to changing circumstances.


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