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Head of Technology Partnerships
3 months ago
Location- Manchester- Discipline:
- Retail Banking
- Job type:
- Permanent
- Contact name:
- Zoe Taylor
- Job ref:
Published:
- 1 minute ago
Head of Technology Partnerships
Location:
Home / Occasional travel to Manchester office/Partner sites when required
Permanent / Full-Time
The Co-operative Bank is looking for a skilled Head of Technology Partnerships to lead a high-functioning team responsible for creating and driving value across our third-party relationships.
As the Head of Technology Partnerships, you will develop, own, and promote the partner strategy and roadmap of services across the IT estate.
You'll be working closely with wider stakeholders to ensure the relationships, contracts, and services meet the current and future needs of the Bank.
Being part of The Co-operative Bank means more than work; there's a huge range of fun and exciting things that you can get involved in.
To give you an idea of how this Head of Technology Partnerships role would look and feel, here are some areas you can expect to work in:- Effectively manage and govern all key relationships, directly and indirectly through the team, driving value and acting as commercial and performance escalation point
- Embed an understanding of Regulatory requirements inc Consumer Duty, ensuring all contracts meet our compliance needs and that due regard is paid to the interests of customers and customers are treated fairly
- Ensure partner performance is reflected in governance and that service improvement plans are in place to improve availability, resilience, and customer experience
- Promote proactive engagement with partners to identify ways to enhance Bank services for customers and colleagues
- Identify and drive opportunities to reduce cost and/increase value from the 3rd party relationships across IT
- Excellent understanding of Banking rules and regulations, in particular in relation to thirdparty management and outsourcing arrangements
- Proven leadership and people management skills and an ability to build, recruit, and develop highperforming teams whilst driving culture change across a team
- Experience dealing with largescale partnership deals in an outsourced environment, ideally in a Financial services environment
- Knowledge and awareness of how technology can drive innovation, cost reduction, and process industrialisation
- Excellent knowledge of Supplier management governance frameworks
In return for your dedication, collaboration, and commitment, you'll receive a compelling salary and benefits package, joining a welcoming and inclusive culture.
Some of The Co-operative Bank's outstanding benefits include:
- An annual bonus scheme
- Flexible working, including remote working
- A car allowance & private medical (Senior Manager roles only)
- Health & wellbeing support
- Familyfriendly policies and a supportive working environment
- Our diverse and competitive benefits offering is underpinned by our ethics and valuesdriven culture to ensure we attract, develop, recognise, reward, and retain talent whilst achieving efficiency and sustainability.
The Co-operative Bank has been rooted in distinctive co-operative values and ethics, underpinning how we run our business and providing customers with a real ethical alternative for 150 years.
We have pioneered the banking industry on ethical issues for 150 years, but we know there is more to do.
There has never been a more pressing time for our bank to focus our efforts on causes that matter to our customers and colleagues.
So why not join the UK's original ethical bank as we continue our ambitions to lead the industry on environmental and social issues in 2022 and beyond?