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Head of Account Management and Partnerships

2 months ago


Manchester, United Kingdom Corporate Partnerships LTD Full time
About the Role

We are seeking an experienced and results-driven Head of Account Management and Partnerships to join our Corporate Partnerships LTD team. As a key member of our leadership team, you will be responsible for leading our account management and partnership development efforts, driving business growth, and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and Execute Account Management Strategy: Create and implement a comprehensive account management strategy to drive business growth, increase customer satisfaction, and improve retention rates.
  • Lead a High-Performing Team: Build, coach, and manage a team of account managers and partnership development specialists to achieve business objectives and deliver exceptional customer experiences.
  • Partner with Cross-Functional Teams: Collaborate with sales, marketing, and product teams to develop and execute business growth strategies, identify new business opportunities, and drive revenue growth.
  • Develop and Manage Partnerships: Identify, develop, and manage strategic partnerships with key customers, suppliers, and partners to drive business growth, improve customer satisfaction, and increase revenue.
  • Measure and Analyze Performance: Develop and track key performance indicators (KPIs) to measure team and business performance, identify areas for improvement, and develop strategies to drive growth and improvement.
Requirements
  • Leadership Experience: Proven leadership experience in account management, partnership development, or a related field, with a track record of driving business growth and delivering exceptional customer experiences.
  • Business Acumen: Strong business acumen, with the ability to develop and execute business growth strategies, identify new business opportunities, and drive revenue growth.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders.
  • Strategic Thinking: Strong strategic thinking skills, with the ability to develop and execute comprehensive account management and partnership development strategies.