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Customer Service Team Leader

3 months ago

Bristol, Bristol, United Kingdom Red Recruitment Full time

Red Recruitment is recruiting an experienced Customer Service Team Leader to join an industry leading client in the centre of Bristol.

This position will require you to be responsible for the performance management of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. The salary for this position is up to £35,000 per annum.

Salary and Benefits of a

Customer Service Team Leader:

Salary:
Up to £35,000 per annumHours: Monday - Friday

Contract Type:
PermanentLocation: Bristol City CentreOn going training and professional enhancement opportunitiesPension planKey Responsibilities of a

Customer Service Team Leader:
Leading the performance of your team through engaging coaching sessions and monthly 1:1 reviewsTaking ownership of situations or issues affecting both clients and colleaguesWorking with your team to drive their personal developmentEmbracing quality framework to identify knowledge, compliance, skill, efficiency or behavioural gapsKey Skills and Experience of a

Customer Service Team Leader:
Previous experience working within a Customer Service leadership role is requiredAbility to work well under pressure delivering against multiple objectives and targets setComputer literacy skills are essentialAbility to build and maintain own workloadIf you are interested in this position and have the relevant skills and experience required, please apply nowRed Recruitment (Agency)