Office Agent
2 weeks ago
Description:
Are you a hard working and committed individual who is keen to work for a global business?
We have an exciting opportunity to join our Office team at Edinburgh
.
As the Office Agent you will primarily be the customer service point of contact and ensure an accurate and timely completion of import and export documentation, whilst following all security and safety regulations.
- Starting salary of up to £33,246.18 per annum including shift allowance
- Shift pattern of Tuesday
- Saturday, 10pm 6am
- Opportunities to earn overtime
- Competitive benefits
-**:
- Process inbound and outbound flights
- Data input into WFS and other airlines dedicated computer systems
- Report on discrepancies and damage
- Resolve service issues for customers
- Build relationships and liaise with customer airlines and their customers.
-**:
- Administrative and organisational skills
- Ability to multitask remaining calm under pressure
- Basic IT skills
- Ability to work under pressure to tight deadlines.
Our Values:
Focus on Customers
We work proactively with our customers request and our customers' customers to make sure we deliver what we have contracted to deliver.
Integrity
We treat our people & stakeholders with respect and care building trust via open, honest and straightforward communication. We always operate within the boundaries of our code of conduct and ethics policies.
Responsibility
We do our jobs well, being accountable for our actions and taking responsibility for our work and those around us.
Safety & Security
We sincerely believe that safety & security is our number one priority at all times.
We will do what we are trained to do, we will never take short-cuts and we will always speak up where we see compromises being taken.
Teamwork
We all work as part of a team, enjoying what we do, collaborating with our colleagues and relying on their expertise to make a valuable contribution to WFS.
About Worldwide Flight Services:
WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.
In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.
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