Underwriting Support Manager, Reinsurance

1 week ago


London, Greater London, United Kingdom Convex Insurance Full time

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Underwriting Support Manager, Reinsurance

Department: Underwriting - Reinsurance

Employment Type: Permanent

Location: London, UK

Description

The purpose of this role is to assist the Reinsurance Underwriting Heads in the delivery of high-quality client services and support them in the day-to-day management of their underwriting teams. This role sits within Underwriting Operations and requires a collaborative, team-oriented approach, as well as a service mindset and excellent stakeholder engagement. Acting as the point of contact for the Reinsurance Line of Business Heads, you help drive and coordinate strategic initiatives while maintaining an efficient operational workflow in support of the company strategy. You will report to the Reinsurance Technical Operations Lead and the Head of Underwriting Support. While this role is situated in London; Reinsurance operates under a so-called "One Re" model, therefore this role spans across both the Bermuda and London platforms.

Key Responsibilities

  • Day-to-day management of the Underwriting Support Assistant (USA) resource assigned. This includes maintaining optimum resource adequacy, identifying training & development needs and performance management in conjunction with the outsource provider
  • Oversee department operations such as submission, submission flow management, policy endorsements, renewal processing and associated housekeeping activity
  • Participate in the planning and forecasting process with the respective Line of Business leaders
  • Help ensure our underwriting is in compliance with operational regulatory matters, such as TRIA, GAREAT and that Convex is able to meet its operational regulatory reporting obligations
  • Coordinate line of business specific operational projects or initiatives and liaise with relevant cross functional teams in order to secure the resources required to execute
  • Act as the main point of contact and triage for any cross functional requests, which may include any requests and queries related to data used for outwards reporting, outwards reinsurance, compliance, or financial close
  • Close collaboration with our strategic outsourcing partners
  • Provide support to Underwriting Management ensuring that Underwriting Guidelines are adhered to and underwriting controls are performed
  • Monitoring of underwriting dashboards including exception and performance reporting
  • Work in accordance with the Convex Values and Service Standards
  • Each Underwriting Support Manager (USM) is tasked with a secondary responsibility. The main aim of this is to provide exposure to an aspect of the business outside of your "business as usual" responsibilities and to assist with your individual development. Examples hereof are:
    • Act as underwriting representative on a strategic mission/project
    • Be the dedicated Underwriting Operations point of contact for a Convex legal entity or Function
    • Attendance at committee/steering group and mutual sharing of information between Underwriting Operations and external teams
    • Management of outsourced/third party teams such as the USA pool

Skills, Knowledge and Expertise

  • Reinsurance underwriting operations experience within the London Market (preferably with an IUA bureau carrier), including people management and expertise with systems and tools such as the IMR, PPL, Whitespace and ADEPT
  • A good insight into the reinsurance industry, ideally across a variety of lines of business
  • Adept at problem solving and identifying and implementing practical solutions
  • Skilled at managing and communicating with multiple stakeholders effectively
  • Thrive in a fast-paced environment, working with speed and accuracy and an ability to prioritise effectively, particularly during times of pressure
  • Ability to use good discretion in working to resolve process or performance issue to ensure the success of our outsourcing model
  • Use your continuous improvement mindset to deliver a high level of service to relevant stakeholders

Benefits

  • 30 days Annual Leave
  • Birthday Leave
  • 10% Employer Pension Contribution
  • Private Health Insurance Medical Cover
  • Life Assurance Cover
  • Enhanced Parental Leave
  • Annual Health Check
  • 3 days of Volunteer Leave each year
  • 10 days of help with care (elder/ childcare) through Bright Horizons
  • Give as You Earn
  • Cycle to Work
  • Season Ticket Loan
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