Collections & House Officer

1 week ago

Derby, Derby, United Kingdom National Trust Full time
We're looking for a Collections & House Officer to join out team at Calke Abbey.

You'll work one in three weekends and some bank holidays. You'll also undertake duty management in the mansion 1 or 2 days per week.


What it's like to work here:Reporting to the Senior Collections and House Officer, you'll be a line manager of staff team members, and help supervise and train a growing team of Collections volunteers.


You'll join a skilled and passionate Collections Team at an exciting time, as we develop our offer as one of the National Trust's 28 Treasure Houses and continue to deliver first-rate conservation work.

We would love you to work closely with the community of volunteers to support their valuable contributions, engage them with the work of the Collections Team, and ensure a top quality, inclusive visitor experience.


The vast and atmospheric Calke Abbey is home to an extensive and complex collection of over 30,000 objects, ranging from the finest têxtiles to unusual curios.

The distinctive Spirit of Place and abandoned appearance of many of the rooms calls for a unique approach to conservation, with the mantra 'Repair not Restore' at the heart of all we do.

Our work balances managing the precious interiors and objects, with ensuring that the 100,000+ visitors we welcome through the doors annually can access and engage with Calke and its fascinating stories.

Click here for more information about this location

What you'll be doing:

As the Collections and House Officer, you'll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience.

You'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house.

You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

And you'll be sharing stories about the past with anyone who's interested, getting involved with events, interpretation and working alongside House Experience volunteers.


As duty manager you'll be responsible for the opening and smooth running of the house, ensuring a great experience for both volunteers and visitors.

You'll provide a briefing for the volunteer teams and support them throughout the day as well as responding to any situations that may be needed.

Who we're looking forWe'd love to hear from you if you're:

  • someone who puts people first, and who knows what's needed to make sure everyone receives great service
- able to work as part of a team, with skills in day-to-day supervision and management
- good at talking to, and getting on with, all kinds of people
- comfortable with managing costs and spending
- full of ideas about how to make spaces and objects accessible to more visitors

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Taxfree childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places
  • Independent financial advice

Requirements :
Compliance.
Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

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