Housing Navigator

2 weeks ago

Derby, Derby, United Kingdom YMCA Derbyshire Full time
We welcome you to YMCA Derbyshire.

We have been at the heart of the community in Derbyshire since 1847. While the scope of our work has changed considerably over the years, our vision hasn't.

Our holistic development in body, mind and spirit and our mission to break down barriers to achievement and help local people to fulfil their potential has remained our constant purpose.


Every year, we support over 300 individuals in our housing provision, enabling them to grow their confidence and move into education, training, employment and into independent living.

Alongside this we provide a whole host of youth and community services including our own community gardens.

We also provide training and education to 150 young people each year who find mainstream education more difficult, as well as high-quality childcare within our community.


Our team works hard to provide as much care and support for those who need it most, every day we make a difference.


Position:

Role Title:
Housing Navigator

Responsible To:
Team Leader

Responsible For:
NA

Salary:
£19,994.46

Hours:35, full-time including weekends and bank holidays

Location:
YMCA Derbyshire Campus 770 London Road, Derby, DE24 8UT

ROLE PURPOSE


To empower and inspire people living in our supported housing services to achieve their potential through an Advantaged Thinking approach, which encourages them to build upon their strengths and talents.


To be part of a team that offers an outstanding service to the people we support, and that is compliant with our policies, procedures, values, and legislative frameworks.


ROLE RESPONSIBILITIES


It is our responsibility to ensure we focus on developing solutions and assets instead of just supporting problems and deficits.

We must look for qualities in people that can be nurtured as assets and strengthened through new experiences. Putting plans in place that will develop these qualities and enabling people to thrive.

DUTIES
To work as part of YMCA Derbyshire's Housing Team to provide a high quality, compassionate and effective service.


Building and maintaining relationships with a wide range of people form diverse backgrounds including adults and young people who may have experienced trauma and who may be at risk.

To work alongside them and support them to achieve their goals.

Advocating for people and helping and to have a voice.

Supporting the delivery of creative and engaging group activity sessions.


Organising and providing appropriate support for people preparing to move-on to greater independence, including support through the move and resettlement into their new home.

Contributing to the protecting people from abuse or harm, including adherence to YMCADs Safeguarding Policy and Procedures. Ensuring that people's safety and wellbeing is paramount. Remaining calm and regulating yourself when confronted with challenging behaviour.


Building relationships and working alongside other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as appropriate to meet the needs of our residents.

Working as part of a close and supportive team, as well as some lone working. To strive for continuous improvement on an individual basis and collectively.

Collect, analyse and accurately record information using our inhouse systems.

Be committed to Diversity, Equity and Inclusion, and to champion them within your role.

To take responsibility for your own professional development, and for your own reflective practice. To be aware of and work in line with relevant legislation, and YMCAD policies and procedures.


To support with the delivery and operation of a range of Housing Management functions including supporting residents to understand and adhere to the terms of their licence agreements, collecting and processing rent payments, room checks, supporting engagement with resident meetings, and health and safety.


The post holder may be required to undertake other duties as reasonably required to meet the needs of the organisation.


Requirements:

**Role-specific skills: Proactive and self-motivated with a can-do attitude.

Confident and capable communicators with the ability to inspire, engage, enhance learning and provoke thoughtful reflection.


Understands and uses a range of methods for achieving positive results with people and knows when to challenge and when to support.

Able to build strong relationships with professionals in other organisations.

Strong team player who can support and challenge and guide colleagues when appropriate.

Excellent planning and organisation skills, with the ability to manage several competing tasks at the same time.

Able to use digital technology at work

Experience of multi-agency working.

Ability to prepare and present written reports

Demonstrated ability and experience of quality assessment.

A driving license and use of own car is essential.

**references, an Enhanced DBS (Disclosure

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