Medical Receptionist

6 days ago


Rotherham, Rotherham, United Kingdom Parkgate Medical Centre Full time

Join our Team as a Medical Receptionist at Parkgate Medical Centre

Are you ready to take on the role of a Medical Receptionist at our friendly and well-led practice located in Thorogate, Rotherham? We are looking for individuals who are team players, with experience in GP Reception, and the ability to handle multiple tasks efficiently.

Job Summary

  • 2 posts at 16 hours per week or 1 post at 32 hours per week.

Main Job Duties

  • Undertaking a wide range of reception duties and providing general support to the Practice.
  • Greeting and directing patients, managing the appointment system, booking appointments, and assisting patients.
  • Acting as the central contact point for patients, distributing information, and liaising with external agencies.

About Us

Parkgate Medical Centre serves approximately 6500 patients. With a hard-working and friendly team, we strive to deliver excellent care to the community as part of Wentworth 1 PCN.

Job Responsibilities

  • Maintaining the practice's appointment system.
  • Handling personal, telephone, and e-requests for appointments.
  • Answering calls, transferring calls, and directing patient queries.
  • Guiding patients to the appropriate services efficiently.
  • Managing daily tasks and emails effectively.
  • Assisting with new registrations and updating patient health records.
  • Providing support to all staff and maintaining a clean working area.
  • Being flexible to cover for colleagues and working across both sites.

Person Specification

Qualifications

Essential

  • Good education standards (GCSE A-C equivalent).
  • Motivated, caring, and empathetic towards patient needs.
  • Previous experience in a GP Practice with competent IT skills.

Desirable

  • Experience using System One.


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