Hospital Funerals Coordinator

1 week ago


Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

We are looking to recruit into the new post of Hospital Funerals Coordinator within the Bereavement Service, to workcross-sitebetween the Royal Derby Hospital and Queens Hospital Burton.

You will be the central point of contact for families following the loss of a baby, and you will facilitate adult hospital funerals for patients who have no next of kin or family with the means to make funeral arrangements themselves.


You will have excellent communication and organisational skills which will have been obtained in your work in previous administrative roles.

You will be providing a professional, sensitive and compassionate service, dealing with bereaved relatives and you will be exposed to distressing and emotive situations.


Operational Responsibilities:

  • Through collaborative working with the Bereavement Midwifes you will identify and liaise with families who have lost a baby. You will work with families to arrange a funeral that considers their personal, spiritual, religious and cultural preferences.
  • You will be responsible for the smooth and efficient delivery of hospital funerals for babies and adults, which you will attend to represent the Trust.
  • For adult deaths you will proactively make attempts to locate family or friends of the deceased, liaising with internal and external stakeholders and making every effort to ensure the costs are recouped where possible.
  • You will support families during onsite viewings of their loved one.
  • Provides advice, support and guidance to doctors in the completion of MCCDs and Coroners referrals.
  • Ensure accurate terminology on the medical certificate of cause of death, challenging medical staff if not meeting legal requirements.
  • Develop the service and facilitate the change process.
  • Liaise with key internal and external stakeholders including Bereavement Midwives, Coroner's office, Registrar's office, Funeral Directors, mortuary, clinical/nonclinical staff, finance, chaplaincy, Medical Examiner's Office.
  • Secure feedback from service users to inform service redesign.
  • Accurate recording of service activity.
  • Share data as and when required for mortality reviews

Interview date: 09th June 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together


Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.


In return we will offer:

  • Development opportunities, including both professional and leadership development
  • Ongoing support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • We see on average 4810 OP appointments per day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.

You will be the central point of contact for families following the loss of a baby, and you will facilitate adult hospital funerals for patients who have no next of kin or family with the means to make funeral arrangements themselves.

Please see attached job description for full details.

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