Service Coordinator

6 days ago

Derby, Derby, United Kingdom Getinge Full time

At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally.

At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows.

Every day we collaborate to make a true difference for our customers - and to save more lives.

Are you looking for an inspiring career? You just found it.

Service Co-ordinator (Home Working)**We are looking to recruit a Service Coordinator to champion, and drive forward, the efficient, effective operation administrative support within the Service function within the company. You will have the opportunity to make a difference by developing relationships with key influencers both internally and externally. You will work collaboratively with the Service and Support Teams to ensure all a first class customer service is provided at all times, whilst adhering to customer SLA's.

Key Duties and Responsibilities

  • To work as part of the Service Support team to ensure a first class customer service is provided at all times, whilst adhering to customer SLA's.
  • Reactive management of breakdowns and following escalation processes where required.
  • Plan routine maintenance, breakdown visits, commissioning and any additional work as required.
  • Create customer quotes and contracts including scheduling maintenenace plans
  • Stock control including ordering parts, transferring parts, checking stock, assigning engineers and amending attendance dates
  • Allocate and coordinate engineer tasks into the Service Management System.
  • To develop relationships with key influencers both internally and externally.
  • Liaise with customers both verbally and in writing with regards to engineers' site visits.
  • Liaise with internal departments to deal with all customer queries in a timely manner.
  • Ensure customer correspondence is updated and accurate, including contract profiles and servicing schedules.
  • Build Quality into all aspects of work by following documented processes whilst maintaining compliance to all quality requirements.

Who you are:


At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence.

They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams, and embrace the future.
_If you love change, we can make sure that you stay that way_

Your experience includes:

  • Previously working in a scheduling/planning or similar role in a customer services / administrative environment.
  • An understanding of the importance of delivering excellent customer service.
  • High levels of passion, enthusiasm and a willingness to learn.
  • Exceptional communication skills both written and verbal, with an excellent telephone manner.
  • Excellent attention to detail, with the ability to drive the correct solution for the right situation through to completion.
  • Active listener, with the ability to quickly gain rapport and trust across all levels.
  • Good organisation skills and ability to plan workload effectively, copes well under pressure, meeting objectives & deadlines.
  • Highly selfmotivated, excellent team player, able to develop strong relationships with colleagues and peers.
  • Good working knowledge of Microsoft Office products (Excel, Outlook and Word).
  • Demonstrable use of initiative.
  • Experience working in a fast paced virtual team.
  • Knowledge of SAP is desirable
  • Knowledge of working in a medical background would be desirable but not essential

This is a home-based role so you will require a suitable quiet work space which must be in line with HSE regulations, with a desk, office chair and an adequate internet connection speed to be able to work remotely**
Our Benefits


We offer a competitive compensation and benefits package, including wellness and training programs, to ensure we support your well-being and goals.


About us


Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future.

We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025.

We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity.

Our passionate people hold our brand promise 'Passion for Life' close to heart.

  • Service Coordinator

    6 days ago

    Derby, Derby, United Kingdom Getinge Full time

    Company description:Getinge is a prominent global company specializing in providing top-notch products and systems that enhance quality and cost efficiency in the healthcare and life sciences sectors. With operations spanning across more than 40 countries and a workforce exceeding 10,000 individuals, our primary focus revolves around the noble endeavor of...

  • Customer Services Coordinator

    6 days ago

    Derby, Derby, United Kingdom Pertemps Network Group Full time

    Job Description:Customer Services CoordinatorLarge Ecommerce warehousing brand with products in Tech and HealthcareMonday to Friday working days paying up to £25,000Reporting the Head of Customer Services your duties will include:Answering telephone calls and responding to all client queries quickly and accurately. Advise customers of service options along...

  • Service Coordinator

    7 days ago

    Derby, Derby, United Kingdom Getinge Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Date: May 21, 2024 Location: Derby, GB Remote Work: 3-5 days At Getinge we have the passion to perform Join our diverse teams of passionate people and a career that allows you to develop both personally and...

  • Derbyshire Victim Services- Coordinator

    6 days ago

    Derby, Derby, United Kingdom Remedi - Restorative Services Full time

    Are you motivated?Do you want to make a difference every day?Can you adapt to change and be solution focused?If yes, then we'd love to hear from youPROFILEAs caseworker Coordinator, you will be the first point of contact for all staff in relation to casework and safeguarding concerns, however there will be an expectation to support the Initial Assessment...

  • Home From Hospital Support Service Coordinator

    6 days ago

    Derby, Derby, United Kingdom South Derbyshire CVS Full time

    FOR YOUR APPLICATION TO BE CONSIDERED, PLEASE SEND A TAILORED COVER LETTER ALONGSIDE YOUR CV EXPLAINING HOW YOU MEET THE PERSON SPECIFICATION. PLEASE ENSURE THIS IS NO MORE THAN THREE A4 PAGES.Home from Hospital Support Coordinator (hospital based)Salary:£26845 FTE of 37 hours (pro rata for part time posts, actual salary for 22.5 hours is £ Hours:22.5...

  • Home From Hospital Support Service Coordinator

    6 days ago

    Derby, Derby, United Kingdom South Derbyshire CVS Full time

    FOR YOUR APPLICATION TO BE CONSIDERED, PLEASE SEND A TAILORED COVER LETTER ALONGSIDE YOUR CV EXPLAINING HOW YOU MEET THE PERSON SPECIFICATION. PLEASE ENSURE THIS IS NO MORE THAN THREE A4 PAGES.Home from Hospital Support Coordinator (hospital based)Salary:£26845 (pro rata for part time posts)Hours:22.5 hours per weekContract Type:Fixed Term until 31st March...

  • Home From Hospital Support Service Coordinator

    6 days ago

    Derby, Derby, United Kingdom South Derbyshire CVS Full time

    FOR YOUR APPLICATION TO BE CONSIDERED, PLEASE SEND A TAILORED COVER LETTER ALONGSIDE YOUR CV EXPLAINING HOW YOU MEET THE PERSON SPECIFICATION. PLEASE ENSURE THIS IS NO MORE THAN THREE A4 PAGES.Home from Hospital Support Coordinator (hospital based)Salary:£26,845 FTE of 37 hours (pro rata for part time posts, actual salary for 30 hours is £21,766)Hours:30...

  • Move Coordinator

    6 days ago

    Derby, Derby, United Kingdom Johnsons 1871 Full time

    Move Coordinator / AdministratorThis is an exciting opportunity to join our fast-paced Move Coordination team as a Coordinator at Johnsons 1871. The department is still in the development stage and the scope of the role may vary as the department grows and develops to meet business needs.As a Coordinator you will be reporting to the Scheduling manager /...

  • Customer Care Coordinator

    7 days ago

    Derby, Derby, United Kingdom Wheatstone Solutions Full time £26,000

    Customer Care Coordinator - Derby - Permanent - GBP26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Reporting to the Head of department, you will deliver an excellent...

  • Customer Care Coordinator

    6 days ago

    Derby, Derby, United Kingdom Wheatstone Solutions Full time £26,000

    Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Reporting to the Head of department, you will deliver an excellent level...

  • Executive Services Lead Coordinator

    6 days ago

    Derby, Derby, United Kingdom University of Derby Full time

    Job details:DepartmentLegal, Governance and Assurance ServicesResponsible toAssociate Director of Legal, Governance and Assurance ServicesLocationKedleston Road, Derby CampusSalary£36,725 to £39,800 per annum (for exceptional performers, there is scope for further progression up to £50,600 per annum)Closing dateSunday 26 November 2023Contract...

  • Care Coordinator

    7 days ago

    Derby, Derby, United Kingdom PROFAD CARE AGENCY LIMITED Full time

    Job Title: Care CoordinatorReporting to: Registered ManagerResponsible for: Field Carte Supervisor and Health Care AssistantsWe are a fast growing Care Company with contracts in more than 21 local authorities in England and midland areas.As aresult of relocation of one of our team memeber, we are now loking for who will be a teamplayer to carry out the...

  • Project Coordinator

    7 days ago

    Derby, Derby, United Kingdom ePS Tharstern Full time

    eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the print and packaging industries. ePS' integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies at scale for companies of all sizes across...

  • Support Coordinator

    7 days ago

    Derby, Derby, United Kingdom Creative Support Full time

    Do you have the commitment and positive values to make a difference to the lives of people living in supported living services in Derby?We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality...

  • Operational Coordinator

    6 days ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    An opportunity has arisen for a flexible and motivated individual to join the Trauma & Orthopaedics Business Unit Management Team as an Operational Coordinator - based within our Pulvertaft Unit.This is an exciting role for someone wishing to develop their operational management experience. You will be responsible for the day to day operational running of...

  • Project Coordinator

    7 days ago

    Derby, Derby, United Kingdom Node4 Full time

    Become a change maker and join Node4.Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.So, whether you're just starting out in your...

  • Pathway Coordinator

    6 days ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    An opportunity has arisen at the Royal Derby Hospital within Maternity and Gynaecology, for a part time Pathway Coordinator to join our secretarial team.You will be part of an administration team of secretarial staff providing an efficient and professional medical secretarial service, within an established team of Clinicians.You will need to be an...

  • Recruitment Coordinator

    6 days ago

    Derby, Derby, United Kingdom Ganymede Solutions Ltd Full time

    Location- Derby- Job-type- Permanent- Salary- £ per year Pro Rata- Contact Rachael Bailey-Frost- Call Reference 23TCTalent CoordinatorPart time - 24 hours a weekDerbyUp to £24,000 Pro rata (dependant on experience + laptop, mobile phone, pension, life assurance (x3 basic salary), 25 days annual leave (+ opportunity to buy additional days), agile working...

  • Diary and Events Coordinator

    6 days ago

    Derby, Derby, United Kingdom Derby Cathedral Full time

    We are recruiting a full time Diary and Events Coordinator, who will be be responsible for the day-to-day management of the Cathedral and Cathedral Centre diaries, and to oversee the Cathedral's events procedures, taking a proactive lead in their implementation and development.We are looking for someone who will maintain and co-ordinate the Cathedral &...

  • Epa Coordinator

    6 days ago

    Derby, Derby, United Kingdom AIM Qualifications and Assessment Group Full time

    Hours per week: 30 hours per week (Monday to Friday)Location: Hybrid working, Derby or Wolverhampton officeSalary: £25,145 FTE, pro-rata for 0.8 contractThe Role - EPA Coordinator (Assessor)The awarding and certification of apprentices is the final part of a long process of development and delivery of assessment materials. Apprentices will have studied hard...