Senior Administrator

2 weeks ago


Edinburgh, Edinburgh, United Kingdom JTC Group Full time

ROLE OVERVIEW

TEAM OVERVIEW
The role reports into the Assistant Manager within the Department and is based within Edinburgh.

PURPOSE OF JOB
The role holder will be responsible in the delivery of effective and efficient trust administration services. These services are to members and clients of International Employee Benefit Plans.


Working in a team environment to process a variety of events, they will be responsible and accountable for the delivery of the highest standard of administration services that meet the stewardship and governance requirements of the Plans within agreed standards and timeframes.

Through monitoring their own workflow, they will effectively utilise priority and organisational skills to process key events.

These events, include (not limited to) contribution processing, distribution payments to members and corporate payrolls, interactions with corporate clients, members and third parties, reconciliation break investigations, processing of member fees and adherence to jurisdictional legislation and Plan rules.


Actively seeking new ways to improve procedures, they will provide optimum levels of customer service to the clients in terms of quality, cost and time.


MAIN RESPONSIBILITIES AND DUTIES

  • Knowledge of and ability to use internal systems effectively and to ensure maintenance of consistent and accurate scheme records and client details on core systems.
  • Efficient administration of all work activities required to meet the client deliverables set out in the service agreement and underpinned by Trust Deed & Rules.
  • To maintain an understanding of clients' requirements to allow investigation and response to client/participant queries seeking guidance and escalation where required.
  • To complete all work activities in line with best practice and compliance with checklists, team procedures, governing documentation, JTC polices, legislative rules and regulations including FATCA/CRS, AML.
  • To take responsibility for organisation of own work activities to control and maximise service delivery and efficiency.
  • To make every effort to ensure performance targets and quality standards are met and to recommend procedural changes to improve the standards.
  • To liaise with other JTC teams as required to ensure the efficient and coordinated delivery of services.
  • Liaising with third party intermediaries e.g. Payroll services/ IFAs/ lawyers / actuaries.
  • To participate in effective team communication.
  • To participate in client, business and new client take on activities.
  • To identify, evaluate and report risks to your line manager.
  • To make suggestions for improvement and complete corrective/preventative actions in order to reduce operational events and complaints.
  • Preparation/co ordination of client reporting.
  • Support wider Administration & Reporting teams as deemed necessary by Management.
  • Adhere to JTC core values and expected behaviours.
  • Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

  • Excellent communication skills (both written and oral)
  • Strong organisation skills and interpersonal skills
  • High level of accuracy and attention to detail
  • Completer finisher ability to see tasks through to the end
  • Ability to work to tight deadlines and under pressure
  • Positive 'can do' attitude
  • Awareness of operational risk

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Reed Business Support Full time

    Senior Administrator£13 - £15 per hour + holiday payBased in West Edinburgh (Hybrid Working Available)This is a fantastic opportunity to work in a unique team in a role that has a strong chance of becoming permanent. Hours: Monday Friday (9am 5pm) Hybrid working Immediate start dateKey responsibilities: Meeting administration including scheduling,...

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Church Of Scotland Full time

    Senior Administrator - Safeguarding ServicePurpose of Post:To manage administrative staff and all administrative and office functions including oversight of administrative support to Safeguarding Officers, Training Officer, Safeguarding Advisor and Safeguarding Manager.Main Duties To line manage, advise and support a small team of administrators in the...


  • Edinburgh, Edinburgh, United Kingdom Idex Full time

    IDEX Consulting are working with one of the UK's leading pension consultancies in the search for a Senior Pension Administrator for their Edinburgh office.As a Senior Administrator, you will be responsible for the administration a combination of DB, DC and Hybrid pension schemes in accordance with the client's requirements to the desired standards and...


  • Edinburgh, Edinburgh, United Kingdom Idex Full time

    IDEX Consulting are working with one of the UK's leading pension consultancies in the search for a Senior Pension Administrator for their Edinburgh office.As a Senior Administrator, you will be responsible for the administration a combination of DB, DC and Hybrid pension schemes in accordance with the client's requirements to the desired standards and...

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Page Personnel Full time

    Well renowned organisation City centre basedAbout Our Client:This is a reputable, medium-sized Not For Profit organisation based in Edinburgh. Drafting agendas and putting together board packs with links to documents Minute taking Coordinating diaries for large Board meetings, booking rooms and providing tea/coffee Provide comprehensive administrative...

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Search Consultancy Full time

    Full Job DescriptionUp to £30kOffice BasedOur client are well established company who operate at numerous locations across the globe based in Currie.We are looking for an experienced, enthusiastic, self-motivated and eager individual who is looking to also further their career to management level.Key aspects of this role include:Implementing improvements in...

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Page Personnel - UK Full time

    Great firm UrgentAbout Our Client:A respected law firmThe Senior Document Management Assistant will provide administrative assistance to Partner and Fee-earners across the Firm.Core duties will be as follows:Searching for documents in iManage; Moving documents into new matters; Saving JPEGs and Oyez to PDF; Registration in RoS (including VR); Registration of...


  • Edinburgh, Edinburgh, United Kingdom Pertemps Network Group Full time

    Senior Business Support Administrator:£14.26 Per Hour Full TimeTemporaryEdinburgh, City of EdinburghAdministrationJob Description:Senior Business Support AdministratorPosition: Senior Business Support Administrator- Pay Rate: £14.26 per hour- Start Date: ASAP- Contract Length: Until the end of July- Location: Edinburgh City Centre Join our team as a senior...


  • Edinburgh, Edinburgh, United Kingdom Page Personnel Finance Full time

    Our client is looking for a Senior Legal Administrator who has knowledge of the property world - whether residential or commercial propertyClient DetailsA well respected law firm in EdinburghDescriptionDealing with title deedsDealing with many aspects of the documentation surrounding conveyancingImplementing policies and proceduresPutting in document control...

  • Senior Administrator

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom With Kids Full time

    Working from home and office space (Hybrid) Advertised from 17th May 202435 hours per week 35 days' leave per year (including public holidays)8% employer pension contribution Role It is an exciting time at Inclusion Scotland as we recently welcomed our new Chief Executive. We have created newpositions so that we can better serve our membership and...


  • Edinburgh, Edinburgh, United Kingdom XPS Pensions Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Senior Pensions Administrator (Installations) Senior Pensions Administrator (Installations) Consultant grade Edinburgh Hybrid Full Time Permanent XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration...


  • Edinburgh, Edinburgh, United Kingdom XPS Pensions Group Full time

    Contractual hours36.25BasisFull timeJob category/type XPS AdministrationDate posted03/06/2024Job referenceREQ002363Senior Pensions Administrator:EdinburghHybridFull TimePermanentXPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where...


  • Edinburgh, Edinburgh, United Kingdom XPS Pensions Full time

    Senior Pensions Administrator (Installations) Senior Pensions Administrator (Installations) Hybrid Full Time Permanent XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. Our Pensions Administration business continues to grow, and with some exciting new business opportunities in bulk annuity...


  • Edinburgh, Edinburgh, United Kingdom Pertemps Network Group Full time

    Senior Business Support Administrator:£14.26 Per Hour Full TimeTemporaryEdinburgh, City of EdinburghAdministrationJob Description:Join Our Team:Senior Business Support Administrator- Position:Grade 5 - £14.26 per hour- Duration: 6-month temporary position with possible extension- Hours:36 hours per week- Location:Hybrid working Edinburgh city centreOffice...


  • Edinburgh, Edinburgh, United Kingdom eFinancialCareers Full time

    Senior Fund Administrator - Accounting & ValuationsEdinburgh/ HybridUp to £165/ Day12 Month Contract - likely extensions and strong possibility of permanentOur client HSBC are currently seeking an experienced Senior Fund Administrator to join their team in the London office/remote working, this contract will be for 12 months with a review to be...


  • Edinburgh, Edinburgh, United Kingdom AAB Full time

    VACANCY NUMBER VN284EMPLOYMENT TYPE PermanentLOCATION EdinburghJOB DETAILSTHE BUSINESSAAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical elements that make businesses tick - their people and their finances. AAB are focused on people. They believe in...


  • Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    UE06: £29,619 to £34,308 per annumCollege Of Medicine and Veterinary Medicine/Roslin Institute - GenOMICC Study/Baillie Lab**Full time: 35 hours per weekFixed term: January 2023 until April 2025A position has become available for an experienced senior clinical research administrator.The Opportunity:The GenOMICC study now requires a senior clinical research...


  • Edinburgh, Edinburgh, United Kingdom Blue Arrow Full time

    Senior Administrative AssistantExciting opportunity to join our client in supporting key academic operations processes, such as clerking boards of examiners and studies committees.Salary: £23,715Must be confident with IT and date entry18-24m FTC (permanent post likely after)Hybrid, 3 days in office, 2 at home.Purpose of RoleThe role-holder will work with...


  • Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    Grade UE05 - £27,979 to £32,332 per annumCollege of Arts, Humanities & Social Sciences / Business SchoolFull time - 35 Hours Per Week**Contract - Open Ended (Permanent)The Opportunity:The Business School Teaching Operations department is seeking to recruit a full time, open-ended Senior Teaching Administrator.Reporting to the Teaching Administration...


  • Edinburgh, Edinburgh, United Kingdom Harbour Homes Full time

    Post:ICT Senior System AdministratorSalary:£51,931 per annumHours: 35 per weekLocation:Edinburgh, hybridHarbour Homes is Leith and north Edinburgh's biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between.We've been contributing to the regeneration of local areas since 1975, and it's our mission...