Motorrad Aftersales Advisor

2 weeks ago


Chester, Cheshire, United Kingdom BMW Group Retail Full time
Halliwell Jones Chester is looking for a Motorrad Aftersales Advisor.

Your role


The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales.

On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.


Your responsibilities:

  • To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
  • To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
  • To carry out customer followup and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
  • Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regard of bikes etc.
  • Explain and Issue the customer with the Motorbike Health Check report.

Your profile

  • Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.
  • An outstanding attitude and passion for customer service.
  • Passion for BMW products and technology.
  • Strong interpersonal and presentation skills.
  • Ability to work autonomously.
  • An enthusiastic, dynamic, and teamorientated personality
  • Willingness to learn and develop and keep uptodate with complex/ technical/product information.
  • Strong organisational and prioritisation skills.
  • Team player that offers help and supports to others.

Rewards

  • 22 days holiday plus bank holidays AND your birthday off
  • Employee Car Scheme
  • Familyrun business and friendly culture
  • Specialist training with BMW UK
  • BMW accreditation
  • Ongoing development and achievable career path
  • Life Assurance Scheme

Similar searches:
Permanent, Full-time, Competitive, BMW Motorrad

Retailer
Halliwell Jones Chester

Location
Chester

Salary
Competitive

Ref
Motorrad Aftersales Advisor - Chester

Starts
10 May 2023

Closes
09 Jun 2023

Brand
BMW Motorrad

Contract Type
Permanent

Hours
Full-time

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