![Pelham Medical Group](https://media.trabajo.org/img/noimg.jpg)
Medical Receptionist
2 weeks ago
You will be committed delivering excellent customer service, have an understanding and sensitive nature to all our patient's requirements.
Duties will include dealing with the public on arrival at our main reception desk including reception desk duties, answering the telephone and dealing with general queries including checking of patients results, booking appointments, repeat prescribing, arranging home visits and telephone consultations, photocopying duties, etc.
Previous experience of working in general practice is desirable although full training will be given. You will possess excellent verbal and written communication skills, excellent customer service skills and be IT literate. You should have the ability to record and relay information accurately and confidentially.
We require an individual who is an excellent team player, have a proactive attitude, hardworking and motivated and with a personality that will complement the current team.
This position will be working at Church View Health Centre but you may also be required to work from other locations which Pelham Medical acquires; or other practices within any local federation for the purposes of providing joint or collaborative services.
Main duties include:
Telephone Duties:
Ensure Phone is answered promptly and politely including:
- Making appointments
- Prescription requests
- Giving out results
- General enquiries
- Contacting other providers
- Handling incoming mail
General Reception Duties:
- Greeting and directing patients and visitors to the building
- Dealing with prescriptions
- Making appointments
- Responding to the needs of Clinical staff
- Health & Safety awareness (dealing with incoming samples)
- Fire Warden Duties as and when necessary
- Dealing with cash payments from patients
- Inputting and extracting information from our computer Emis Web
- General housekeeping of reception and waiting area
- Ensuring Post is dealt with both Incoming and outgoing
- Open and lock the building as necessary
Filing/Scanning/Read coding:
- Scanning of incoming patient letters
- Filing and pulling manual records, when necessary, from Records Archive Room
Prescriptions:
- Dealing with requests and enquires for repeat and acute prescriptions
- Completing and sending referral letters and proformas
- Actioning Emis Web tasks
- Handling Medical/Insurance Reports
- Registering new patients and managing patient deductions
- Training will be provided for the position
- To complete the necessary Mandatory Training
This Job Description is not intended to be rigid or inflexible but should be considered as providing guidelines within which the individuals work.
Desired skills
- Computer literate
- Good standard of general education
- Good face to face and telephone communication skills
- Common sense
- Flexible attitude
- Ability to deal with violent and aggressive patients
- Ability to work alone efficiently
- Friendly and approachable, able to show empathy
- Ability to work under pressure and prioritise workload
Job Types:
Part-time, Permanent
Part-time hours: 21.5 per week
Salary:
From £10.60 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Onsite parking
- Sick pay
Schedule:
- Day shift
- Overtime
COVID-19 considerations:
All staff, continue to wear face masks and practice social distancing within the surgery.
Experience:
Medical Receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
Reference ID:
PMG0004
-
Medical Receptionist
2 weeks ago
Grimsby, North East Lincolnshire, United Kingdom Littlefield Surgery Full timeLittlefield Surgery is a busy health centre currently recruiting for a part time Medical Receptionist on a 30 hour contract on a permanent basis, to work with our supportive team of admin, clinical and managerial staff.Job title: Medical ReceptionistReports to: Reception SupervisorKey Areas of Responsibility To ensure that all visitors and telephone callers...
-
Sales Receptionist
2 weeks ago
Grimsby, North East Lincolnshire, United Kingdom Jackson Green and Preston Full timeGood keyboard skills are essential, as is the ability to deal with customers over the telephone and face-to-face.Salary: £10.42 per hourBenefits: Additional leave Company pension Employee discount Private medical insurance Referral programmeSchedule: Monday to Friday Weekend availabilityWork Location: In personReference ID: Sales Receptionist
-
Receptionist
2 weeks ago
Grimsby, North East Lincolnshire, United Kingdom Birkwood Medical Centre Full timeMain Purposes of the job:Handling of Patient enquiries and requests courteously and efficiently. Efficient record keeping. Ensuring, Reception area / Admin room are kept tidy at all times.Main Duties: Restoring telephone services to normal daytime use at start of the day.Answer, document as appropriate and forward any incoming phone calls whilst providing...
-
Practice Manager
2 weeks ago
Grimsby, North East Lincolnshire, United Kingdom Appcastenterprise Full timeWe are looking for a full-time practice manager to join this busy 4-surgery practice in Grimsby.- Located within a busy medical centre just a short distance from the town centre, with on-site free parking and close to local transport links:With a longstanding core team of 16 including 6 clinicians and 9 qualified dental nurses:- With 4 surgeries, the...
-
Bank Administration Assistant
2 weeks ago
Grimsby, North East Lincolnshire, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full timeThe Trust has a wide range of bank opportunities available working as an administrator at Scunthorpe General Hospital, Diana Princess of Wales Hospital and Goole and District Hospital. These include Ward Clerk/Receptionist and Assistant Medical Secretary.Applicants must have experience of working within an office environment. A sound educational background...
-
Medical Receptionist
2 weeks ago
Grimsby, United Kingdom Woodfield medical Full timeWoodfield Medical is situated in a busy health centre currently recruiting for either one full time Medical Receptionist on a 37.5 hour contract or two part time Medical Receptionists on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. Job title: Medical Receptionist Reports to: Reception Supervisor **Key Areas...
-
Medical Receptionist
3 weeks ago
Grimsby, United Kingdom Woodfield Medical Centre Full timeWoodfield Medical is situated in a busy health centre currently recruiting for either one full time Medical Receptionist on a 37.5 hour contract or two part time Medical Receptionists on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. For further information please see the job description below. Job title:...
-
Medical Receptionist
3 weeks ago
Grimsby, United Kingdom Pelham Medical Group Full timeThis is a busy practice serving a large and varied population therefore can be extremely challenging. Applicants should be approachable, friendly and able to demonstrate excellent communication and telephone skills. You will be committed delivering excellent customer service, have an understanding and sensitive nature to all our patient’s requirements....
-
Medical Receptionist
2 months ago
Grimsby, United Kingdom Littlefield Surgery Full timeLittlefield Surgery is a busy health centre currently recruiting for a part time Medical Receptionist on a 25 hour contract on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. Job title: Medical Receptionist Reports to: Reception Supervisor **Key Areas of Responsibility** - To ensure that all visitors and...
-
Medical Receptionist
2 months ago
Grimsby, United Kingdom Littlefield Surgery Full timeLittlefield Surgery is a busy health centre currently recruiting for a part time Medical Receptionist on a 30 hour contract on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. Job title: Medical Receptionist Reports to: Reception Supervisor **Key Areas of Responsibility** - To ensure that all visitors and...
-
Medical Receptionist
4 weeks ago
Grimsby, United Kingdom Littlefield Surgery Full timeLittlefield Surgery is a busy health centre currently recruiting for a part time Medical Receptionist on a 30 hour contract on a permanent basis, to work with our supportive team of admin, clinical and managerial staff. Job title: Medical Receptionist Reports to: Reception Supervisor **Key Areas of Responsibility** - To ensure that all visitors and...
-
Medical Receptionist
3 weeks ago
Grimsby, United Kingdom Newmedica Full timeWe are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health. We have an exciting opportunity that has arisen in our Lincolnshire team, for a full or part time Medical Reception...
-
Receptionist
4 weeks ago
Grimsby, United Kingdom NAViGO CiC Ltd Full timeAn exciting opportunity has presented for a motivated and enthusiastic receptionist to join the community admin team within the Community Mental Health and Memory Service. You will be based at Weelsby View Medical Centre and/or The Cedars in the hospital grounds. Please read our job description and person specification for further details.
-
Sales Receptionist
3 weeks ago
Grimsby, United Kingdom Jackson Green and Preston Full timeGood keyboard skills are essential, as is the ability to deal with customers over the telephone and face-to-face. **Salary**: £10.42 per hour **Benefits**: - Additional leave - Company pension - Employee discount - Private medical insurance - Referral programme Schedule: - Monday to Friday - Weekend availability Work Location: In person Reference ID:...
-
Care Co-ordinator
4 weeks ago
Grimsby, United Kingdom Pelham Medical Group Full time**PRINCIPAL ACCOUNTABILITIES**: To deliver an efficient, care co-ordinator / medical reception role directing patients to the most appropriate person or service and also to provide a high level of customer care and general advisory service to the practice population as per rota requirements ensuring flexibility at all times. To work with the practice team...
-
Medical Administrator
3 weeks ago
Grimsby, United Kingdom Newmedica Full timeWe are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health. We have an exciting opportunity that has arisen in our Lincolnshire team, for a full or part time Medical Reception...
-
Dental Receptionist
3 weeks ago
Grimsby, United Kingdom mydentist Full timeTake ownership of the daily and weekly tasks to be completed by the reception team - Support the promotion of patient choice, provide information about products, services, promotions, available finance options and oral health products - Conduct regular system reviews to identify and action issues around debt, open courses, DNAs People - Build and nurture...
-
Receptionist - Grimsby
4 weeks ago
Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist working 15 hours per week to join the Patient Services Team at Diana Princess of Wales Hospital working a Thursday and Friday. The hours of work will be 8am to 4.30pm or 8.30am to 5pm depending on service needs. We are looking for someone to provide a welcoming, professional and courteous service to...
-
Receptionist - Grimsby
4 weeks ago
Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist working 15 hours per week to join the Patient Services Team at Diana Princess of Wales Hospital working a Thursday and Friday. The hours of work will be 8am to 4.30pm or 8.30am to 5pm depending on service needs. We are looking for someone to provide a welcoming, professional and courteous service to...
-
Receptionist - Grimsby
5 days ago
Grimsby, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist working 15 hours per week to join the Patient Services Team at Diana Princess of Wales Hospital working a Monday and Friday. The hours of work will be 8am to 4.30pm or 8.30am to 5pm, depending on service needs. We are looking for someone to provide a welcoming, professional and courteous service to...
-
Receptionist X2
2 weeks ago
Grimsby, United Kingdom myenergi Full time**Putting the ‘i’ back into British Innovation** **Putting the ‘i’ into Inventing the Future** **Putting the ‘i’ into Inspiring the Nation** myenergi Ltd is a young, progressive, innovative, and fast-growing company with its HQ born and based right here in Stallingborough, with subsidiaries based in Germany, Benelux, Northern Ireland,...
-
Medical Receptionist
3 months ago
Grimsby, United Kingdom Care Plus Group Full timeCare Plus Group Primary Care practices provides the first point of contact for registered patients accessing the health care service. The service will work collaboratively with patients to assist them in managing and preventing illnesses and coordinating access to specialised care. The Care Plus Group Primary Care practices, Open Door and Quayside, provide...
-
Medical Receptionist
1 month ago
Grimsby, United Kingdom Dr R K Mathews Surgery Full timeJob summary To ensure thatthe reception area of the practice runs smoothly and provides the highestachievable levels of service to both patients and other members of the practiceteam including Doctors and Nurses. Suitable candidates will be flexible, willing to cover leave andhave the ability to work as part of a team in a busy and dynamic...
-
Medical Receptionist
3 months ago
Grimsby, United Kingdom Dr R K Mathews Surgery Full timeThis Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the job description.
-
Medical Receptionist
2 months ago
Grimsby, United Kingdom Care Plus Group Full timeThe job description is attached as a separate document with the person specification please refer to this for more information.