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Full Time Customer Service Advisor- Hybrid
3 months ago
If you are looking for a Customer Service role where you can expand your skill set with a company that will support your career progression, then we have the perfect job for you.
We are looking for great people to join customer contact team and support customers on day to day basis.If you are passionate about making difference to customers, businesses and communities we would like to hear from you
Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.
Role:
- Customer Service Advisor -Pendeford
Location:
Pendeford Business Park, Wolverhampton, WV9 5HA
Pay rate:
£12.71 per hour
Contract: 6-month contract with the opportunity of extension and to become a permanent employee.
Hours:
Full time, 35 hours per week,
Working 5 days out of 7 (including weekends)
Shifts are between 9am and 7pm.
(You must be fully flexible and able to work all shifts between these hours)
Opportunity for hybrid working after a 3-month period (2 days in the office, rest of the month WFH).
- You will be the first point of contact for all banking related queries.
- Managing inbound customer calls relating to banking accounts and products.
- Telephony and adminbased tasks.
- Building good relationships with customers and colleagues, that will exceed their expectations.
Skills:
- Excellent oral and written communication.
- Positive and approachable attitude with a continuous improvement mindset.
- Ability to empathise with customers to help resolve their queries.
Benefits:
- Fully paid training & excellent career development opportunities.
- Weekly pay and competitive pay rate/Overtime opportunities.
- Generous holidays with 28 days per year.
With a lively workplace that enjoys a community from all parts of society this site enjoys the following facilities:
- Free access to mental health and wellbeing platform.
- Onsite parking with electric charging docks available, canteen and Starbucks.
- Rest areas with pool table, TVs, games consoles etc.
- Kitchenette areas on each floor equipped with fridges & microwaves.
- Good travel networks.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
