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Service Advisor

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Jago Consultants Full time

Job Title: Service Advisor

Job Summary:

We are seeking a highly skilled and experienced Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring the highest standard of customer service and satisfaction.

Key Responsibilities:

  • Customer Interaction: Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
  • Estimate and Sales: Advise on estimated costs of repairs and work to be undertaken, and sell additional products as appropriate to customers' needs.
  • Service Coordination: Advise on timescales and collection arrangements, and produce job cards on in-house computer systems.
  • Documentation: Update customer and vehicle records, and document all warranty work in accordance with manufacturer policy.
  • Financial Management: Prepare and complete invoices.

Requirements:

  • Experience: Previous experience working as a Service Advisor within a motor garage or dealership.
  • Qualifications: Full driving license.

What We Offer:

As a Service Advisor at Jago Consultants, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and satisfaction. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.