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Damage Administrator

3 months ago

Bristol, Bristol, United Kingdom Speedy Hire PLC Full time
Job Introduction

Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy

Damage Administrator - Bristol - Monday to Friday
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job

An opportunity has arisen for a
Damage Administrator to join our team.

This will involve effectively investigating and managing the administration of all new company Damage claims within the business, ensuring all documentation and repair costs are received and documented within a timely manner.

At Speedy, we want to help you develop and progress; but we'll need you to demonstrate these skills and attributes for us to be able to support you

Key Responsibilities:

  • Answering the telephone in a timely and professional manner
  • Liaising directly with Depots on new claims received, obtaining all paperwork required
  • Ensuring all documents obtained are available and easily retrievable within the shared folder
  • Ensuring that all documents are received and accurate prior to claim handover to Damage & Los Coordinators
  • Generating weekly reports for Workshops and Depots on all outstanding repair reports required
  • Provide assistance to the Commercial Manager to ensure pricing accuracy and reporting any inaccuracies/inconsistencies
  • Support the Damage & Los Coordinators with Damage queries received from the wider business
  • Contribute to ongoing development of internal processes and procedures
  • Provide support to the depot network in the processing of damage claims
  • Participate in department and company projects
  • Provide support in rolling out new process' and initiatives
  • Assist with any additional adhoc administrational tasks
  • Ability to support your business unit/team to deliver our ESG Strategy
  • Decade to Deliver.

What we offer:

  • 26 days holiday (plus bank holidays)
  • Discretionary bonus scheme
  • Life assurance
  • Pension Scheme
  • 95% discount on our products
  • Plus other Salary Extras/Discounts


Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.


Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.

The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

All roles within The Speedy Group require proof of right to work in the UK by the start of employment.