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Medical Receptionist Admin

3 months ago


Sunderland, Sunderland, United Kingdom Castletown Medical Centre Full time

Be able to cover all reception positions as necessary Process appointment requests for future appointments from patients by telephone and in person Deal with visit requests To take telephone calls from patients about appointments and queries Accept test samples from patients and deal with accordingly Advise patients of relevant charges for private work (Non-General Medical Services), accept payment and issue receipts for same maintain patient confidentiality at all times Provision of refreshments for staff and visitors as required; setting up for meetings, participate in washing dishes and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter To action policies and procedures Chaperone, as requested Any other tasks allocated by managment Complete Mandatory training to update knowledge and skills Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager