![Stocktoncare Ltd.](https://media.trabajo.org/img/noimg.jpg)
Office Administrator
2 weeks ago
Job Purpose:
To be responsible for the smooth running of the administration of the care centre.
Principle Accountabilities:
Administration
- Maintain accurate and complete financial records of the care centre in line with Company policies and procedures, using computer and manual systems.
- Prepare and issue regular Management Reports within the prescribed timescales.
- Process service users' receipts of monies against service user's accounts. Maintain records.
- Prepare and submit relevant service user financial information to the sales ledger department to ensure that invoices to service users, local authorities or persons responsible are produced accurately and promptly. Follow up settlement of same, using manual records and specialised computer software. Liaise with and assist the credit control department to resolve any outstanding issues.
- Ensure continuity of payroll.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
- Maintain complete files for service users and staff members in line with the Company's policies and procedures.
- Provide administrative/secretarial support to the Home Manager, e.g. typing, filing, dealing with correspondence etc. within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to enquiries from service users and visitors at Reception and redirect enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of staff members' uniforms.
- Arrange and calculate monthly stock take and costs.
- Participate in Staff and service user meetings as and when required.
- Actively market the care centre and promote a positive/professional profile within the local community, ensuring the good reputation of the care centre at all times.
- Show visitors around the care centre in the absence of the Home Manager.
- Prepare and display information leaflets and posters, send out brochures etc. as and when required.
- Attend mandatory training days/courses on or off site as and when required.
- Maintain and improve professional knowledge and competence.
- Report immediately to the Home Manager or the person in charge, any illness of an infectious nature or accident incurred by a service user, colleague, self or another.
- Understand and ensure the implementation of the care centre's Health & Safety policy and emergency fire procedures.
- Report to the Home Manager or the Handyperson any faulty appliances, damaged furniture/equipment of any potential hazards.
- Promote safe working practice within the care centre.
- Ensure that all information of a confidential nature, gained in the course of work is not divulged to third parties.
- Notify the Home Manager or the person in charge as soon as possible of your inability to report for duty and also on your return to work from all periods of absence.
- Ensure the security of the care centre is maintained at all times.
- Adhere to Company policies and procedures within the defined timescales.
- Ensure all equipment is clean and well maintained.
- Carry out any other tasks that may be reasonably assigned to you.
Key Competencies:
N/A
Communications & Working Relationships:
Should be able to communicate and work effectively with colleagues and Line Managers
Decision Making Authority & Responsibility:
Is able to consider alternatives and assesses their impact and potential problems. Can implement decisions and evaluate results
The Person:
Knowledge/experience of Microsoft Word and Excel
Essential
Knowledge/experience of MS Outlook
Essential
Previous experience of accounting computer packages
Essential
Previous experience of book keeping/administration
Essential
Good numerical skills
Essential
SKILLS:
ESSENTIAL/
DESIRABLE?
Good numerical and word processing skills
Essential
Good communication and organisational skills
Essential
Friendly, confident, well-presented and customer focused
Essential
Professional telephone manner
Essential
An appreciation for the need for confidentiality
Essential
Ability to work on own initiative
Desirable
OTHER:
ESSENTIAL/
DESIRABLE?
Genuine interest in working with the relevant service user group
Essential
Satisfactory DBS check
Essential
Job Types:
Full-time, Permanent
Salary:
From £10.00 per hour
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Norton, TS20 2TB: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID:
ADPRC/02/23
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