Senior Renewals Manager

2 weeks ago

London, Greater London, United Kingdom Salesforce, Inc. Full time
About Salesforce

We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

What you'll be doing...

As a Senior Renewals Manager for Tableau, you will be responsible for the on-time renewal of subscription contracts within an assigned territory of customers. You will collaborate with the broader account team to promote adoption and deliver a high-value customer experience during renewal. You will build relationships with customers to ensure they are aware of and demonstrating Tableau's resources and remove barriers to renewal with the primary objective of collecting renewal revenue on time. High customer satisfaction will help you attain a high renewal rate. You will be in a quota-carrying role; responsible for minimizing churn and achieving high renewal rates for the assigned territory. You must be very organized but flexible, with excellent attention to detail and superior customer service skills.

Some of the things you'll be doing include...
  • Achieving Targets: You'll be responsible for achieving financial and strategic targets for the Tableau business. This includes minimizing attrition, maintaining high renewal rates, positioning multi-year renewals and upselling and cross-selling in collaboration with Account Executives.
  • Strategic Sales: This role involves some of our largest customers and complex deals. You must develop and complete renewal strategies to lead your book of business effectively in advance and reach mutually beneficial outcomes with customers. To do this you need to understand how Tableau fits into our customers' overall data strategy.
  • Pipeline management: Tightly handle the renewal cycle as part of the 360 customer lifecycle, including selling against cancellations, assisting customers through the renewal cycle, and updating the CRM system according to documented processes.
  • Product Knowledge: You are expected to be knowledgeable about Tableau's suite of products and pitch the value of these to customers. You must be able to position products according to use-case and speak to the value Tableau will bring to organizations.
  • Forecasting: Maintain an accurate rolling 90-day forecast of your territory and explain fluctuations in the pipeline.
  • Quoting and Pricing: You will have good business sense to negotiate and structure deals to simplify customer contracts. To that end, you will create, adjust, and finalize quotes to ensure pricing, products, and customer details are correct and in line with approved business policies and processes.
  • License Management: You will be an authority in our licensing models and explain these to customers. You will answer customer queries about license provisioning, troubleshooting, and enablement.
  • Order Management: Ensure inbound customer purchase documents are correct and can be processed by the team.
Who you are...
  • Demonstrated experience in renewals, account management, sales, and/or customer success is required. Previous software and/or technology experience is preferred.
  • Commercially Aware. Impeccable eye for business and a strong analytical attitude.
  • Excellent Communicator. Strong communication skills, with a customer service approach and an ability to effectively communicate Tableau's value.
  • A True Standout Colleague. You will need to work cross-departmentally and be the voice of the customer. It is crucial to lead others towards a common goal, strategize with account managers, and build strong relationships with customer champions to ensure the adoption and success of Tableau within the organization.
  • Problem Solver. You can anticipate and identify blockers, propose solutions, and resolve customer issues.
  • Resolved. Willing to focus and commit with a strong work ethic; self-motivation and resourcefulness.
  • People Person. You have strong interpersonal skills and can build strong customer and colleague relationships.
  • Languages. This is an English-speaking role for the UKI region; however, additional languages are a plus.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. We are a recognized Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

  • Senior Manager of Renewable Development

    2 weeks ago

    London, Greater London, United Kingdom Green Recruitment Company Full time

    Job title: Senior Manager of Renewable Development Location: London, England, United Kingdom (Hybrid) The Green Recruitment Company are currently retained by a Renewable IPP who are looking for a Senior Manager of Renewable Development to join their UK office. The team have a 6GW pipeline with multiple projects being ready for construction in the next 12...

  • Senior Manager of Renewable Development

    4 weeks ago

    London, Greater London, United Kingdom Green Recruitment Company Full time

    ​Job title: Senior Manager of Renewable DevelopmentLocation: London, England, United Kingdom (Hybrid)The Green Recruitment Company are currently retained by a Renewable IPP who are looking for a Senior Manager of Renewable Development to join their UK office. The team have a 6GW pipeline with multiple projects being ready for construction in the next 12...

  • Senior Manager of Renewable Development

    2 months ago

    London, Greater London, United Kingdom Green Recruitment Company Full time

    ​Job title: Senior Manager of Renewable DevelopmentLocation: London, England, United Kingdom (Hybrid)The Green Recruitment Company are currently retained by a Renewable IPP who are looking for a Senior Manager of Renewable Development to join their UK office. The team have a 6GW pipeline with multiple projects being ready for construction in the next 12...

  • CFO (Renewable Energy)

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Chief Financial Officer (Renewable Energy) About the company:A rapidly expanding and well-funded Battery Storage enterprise, operating across 3 continents. The organization boasts a global presence with teams in various regions, including the US, and has its headquarters in the UK. Your role:Working closely with the CEO to propel the business forward, you...

  • Renewal Manager

    2 weeks ago

    London, Greater London, United Kingdom CyberArk Full time

    Job DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The...

  • Renewals Manager

    2 weeks ago

    London, Greater London, United Kingdom Progresso Search Full time

    Our client is a fast-growing cybersecurity company that specializes in providing security solutions to a wide range of organizations. As a Renewals Manager, your main goal will be to surpass customer retention targets across all accounts by ensuring they see the full value of the software for a successful renewal.This hands-on role, working closely with the...

  • Renewals Manager

    2 weeks ago

    London, Greater London, United Kingdom Salesforce Full time

    Renewals Manager - Tableau North EMEA About the Company: Company name: Salesforce - The Customer Company About the Job: Join us at Salesforce, a company that inspires the future of business with AI, data, and CRM technologies. We believe in the power of businesses to drive positive change in the world while delivering exceptional customer...

  • Renewals Manager

    2 weeks ago

    London, Greater London, United Kingdom Salesforce Full time

    Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...

  • Renewable Developer Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Green Recruitment Company Full time

    Job title: Renewable Developer Account Manager Location: London, England, United Kingdom (Hybrid) The Green Recruitment Company are working alongside a world-leading energy consultancy in their search for a Renewable Developer Account Manager. Energy and Sustainability have become critical issues for organisations given emerging customer, investor,...

  • Renewals Associate

    2 weeks ago

    London, Greater London, United Kingdom Nintex Full time

    Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work.About the Role:Nintex is looking to add a Renewal...

  • Senior Renewables Reporter

    2 weeks ago

    London, Greater London, United Kingdom ION Full time

    The Role: The purpose of this role is to provide exclusive content on M&A, equity and debt financing concerning the renewables, and broader power generation, space in Europe, the Middle East and Africa. The reporter will take a leading role primarily feeding content into ION Analytics' publication, as well as providing support to other products within the...

  • Renewals Coordinator

    2 weeks ago

    London, Greater London, United Kingdom EIP Full time

    The Records team is made up of a Records Team Manager, a Records Operations Manager, a Senior Records Coordinator, two Records Assistants and a Renewals Assistant. The team falls under the wider Client Services department. Members are based in London and Bath and deal with a variety of responsibilities in order to facilitate the smooth-running of the...

  • Renewables Consultant

    2 weeks ago

    London, Greater London, United Kingdom KinTec Recruitment Ltd Full time

    Renewables Engineer - Insurance - London - Fantastic salary / benefits and limitless career opportunities to work globally We are working in partnership with a Global Profitable Insurance company that has offices worldwide and growing rapidly due to growth of the business. Job Description; The role will be heavily client facing, and require a great deal...

  • Renewals Advisor

    2 weeks ago

    London, Greater London, United Kingdom Page Personnel Public Sector & Not for profit Full time

    Vital to continued growth plans, this role is responsible for providing integral support to the property management, lettings, and the wider team to ensure we offer a first-class service to our customers, increase rental income, and retain our customersfor as long as possible.Client DetailsA leading G15 Housing Association.DescriptionKey responsibilities:...

  • senior renewable energy procurement consultant

    2 weeks ago

    London, Greater London, United Kingdom Bramwith Consulting Full time

    SENIOR RENEWABLE ENERGY PROCUREMENT CONSULTANT GLOBAL CONSULTANCY (SUSTAINABILITY FOCUSED) MULTIPLE UK LOCATIONS (LONDON, BRISTOL, BIRMINGHAM, MANCHESTER, GLASGOW + MORE) EXCELLENT FLEXIBLE WORKING POLICY + STRONG PROGRESSION OPPORTUNITIES Are you passionate about creating a sustainable future? Do you want to be at the forefront of the renewable...

  • Portfolio Manager: Renewable Investment Platform

    2 weeks ago

    London, Greater London, United Kingdom Mint Selection Full time

    Portfolio Manager - Renewable Energy Investment Platform Location: London Mint Selection is partnered with a highly successful renewable energy company specialising in the investment, development, and operation of renewable energy generation assets across the UK and Europe. The company has ambitious growth plans, an established culture and excellent...

  • Senior Underwriter

    2 weeks ago

    City Of London, UK, Central London, United Kingdom IPS Group Full time

    We are currently working with a leading Lloyd's syndicate within the Power and Renewables space who are now seeking an experienced senior power underwriter to develop their current portfolio. This is a well-established portfolio of global business, our clients appetite is broad including; conventional thermal power generation such as gas & steam turbine...

  • Renewal Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Clarivate Analytics Full time

    Renewals Account Manager - Intellectual Property page is loaded Renewals Account Manager - Intellectual Property Apply remote type Hybrid locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ127770 We are looking for a Renewal Account Manager to join our Intellectual Property team. 5+ years of experience in B2B sales ...

  • Renewals Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Clarivate Analytics Full time

    Renewals Account Manager - Intellectual Property page is loaded Renewals Account Manager - Intellectual Property Apply remote type Hybrid locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ127770 We are looking for a Renewal Account Manager to join our Intellectual Property team. This is an amazing opportunity to...

  • Management Accountant

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Management Accountant (Energy) Employer Location London, England Salary - per annum + bens + bonus Closing date 18 Jun 2024 Sector Salary band , Contract type Hours Where will they be working You need to or to save a job. Job Details Your new company As an industry leader in the European Renewable Energy sector, this business helps with the design and...