Spanish Customer Service Co-ordinator

1 week ago


Newport, Newport, United Kingdom Reed Business Support Full time
Are you looking to join an unique manufacturing company who deliver a customized service to their customers? Would you like to work for a company where there is great scope for progression, with a fun friendly culture based in their Newport siteas a Customerservice Co-ordinator where you can use your language skills?

What you'll be doing:

  • Providing excellent customer service
  • Key point of contact for your accounts
  • Proactively engaging with clients to improve customer satisfaction
  • Updating spreadsheets and databases
  • Responsible for providing new quotes
  • Developing and maintaining strong relationships with your key accounts
  • Gaining feedback to assistwith product development
  • Producing export documentation

What you need:
(required skills and quals)

  • Experienced in being an excellent communicator
  • Experience working in a similar role
  • Strong initiative
-
Fluent in Spanish and French:

  • Attention to detail
  • Excellent customer service
  • Confident using Excel
  • Understand KPI's and how they are met

What you'll get:

  • Kind Culture
  • Pension scheme
  • 23 days holiday (plus bank holidays)
  • Great training and mentor
  • Free parking
  • Scope for progression


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