Current jobs related to Customer Service Advisor - Northwich, Cheshire - FMG Repair Services

  • Customer Service Representative

    2 weeks ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    {"title": "Customer Service Advisor", "description": "Customer Service AdvisorAre you a customer-focused individual with excellent communication skills? Do you have a passion for delivering exceptional service and building strong relationships with customers?We are seeking a Customer Service Advisor to join our Inbound Contact Centre team at Residential...

  • Customer Service Representative

    2 weeks ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    {"title": "Customer Service Advisor", "description": "Customer Service AdvisorAre you a customer-focused individual with excellent communication skills? Do you have a passion for delivering exceptional service and building strong relationships with customers?We are seeking a Customer Service Advisor to join our Inbound Contact Centre team at Residential...

  • Customer Service Representative

    6 hours ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    Customer Service Advisor Opportunity We are seeking a skilled Customer Service Advisor to join our Inbound Customer Contact Centre in Northwich. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. About the Role Respond to inbound customer contacts and queries, providing advice and...

  • Customer Service Representative

    19 hours ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    Customer Service Advisor Opportunity We are seeking a skilled Customer Service Advisor to join our Inbound Customer Contact Centre in Northwich. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. About the Role Respond to inbound customer contacts and queries, providing advice and...

  • Customer Service Representative

    3 weeks ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Residential Management Group Ltd team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    3 weeks ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Residential Management Group Ltd team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    1 week ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    5 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    5 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    7 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    7 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 days ago

    Northwich, Cheshire, United Kingdom Residential Management Group Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Inbound Contact Centre team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their queries and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    5 days ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a dynamic, global technology group that specializes in taking brands directly to consumers. Our comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.Job SummaryWe're seeking a highly skilled Customer Service Advisor to join our team. As the first point of contact for...

  • Customer Service Representative

    5 days ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a dynamic, global technology group that specializes in taking brands directly to consumers. Our comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.Job SummaryWe're seeking a highly skilled Customer Service Advisor to join our team. As the first point of contact for...

  • Customer Service Representative

    2 weeks ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a fast-paced, global technology conglomerate that specializes in taking brands directly to consumers. We're home to a portfolio of leading brands and websites, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.We handle everything in-house,...

  • Customer Service Representative

    2 weeks ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a fast-paced, global technology conglomerate that specializes in taking brands directly to consumers. We're home to a portfolio of leading brands and websites, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.We handle everything in-house,...

  • Customer Service Representative

    3 weeks ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a fast-paced, global technology conglomerate that specializes in taking brands directly to consumers. We're home to a portfolio of leading brands and websites, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.We handle everything in-house,...

  • Customer Service Representative

    3 weeks ago

    Northwich, Cheshire, United Kingdom THG Full time

    About THGWe're a fast-paced, global technology conglomerate that specializes in taking brands directly to consumers. We're home to a portfolio of leading brands and websites, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.We handle everything in-house,...

Customer Service Advisor

3 months ago

Northwich, Cheshire, United Kingdom FMG Repair Services Full time

This is an exciting opportunity for an experienced
Customer Service Advisor to join the UK's leading Accident and Collision Repair specialists in our increasingly busy site in
Northwich.

Working a 37.5 hour week, Monday to Friday shifts 8am to 8pm and one in 5 Saturdays 9am to 5pm

As part of a team of specialist Customer Service Advisors you are the voice of our call centre.

You are responsible for booking customer cars in for repair/attention which is why an important aspect of the role is to triage the claims and check all the details sent across from our Insurance partners.

You will also need to be able to provide updates when requested by the customer.

You will report into the Senior Team Leader who has been with the business for a number of years.

They are as passionate about Customers as they are about their Team and is absolutely determined to make their team the best in group.

It's an amazing team

About You
As a Customer Service Advisor, we would like you to have an interest and passion in what we do. We would also appreciate it if you have a customer focus and teamwork mentality and are IT Literate. Problem solving and understanding when to escalate problems would be highly advantageous.

Preferably you would have had experience working in fast paced role, We will help and support you with the rest.


Why choose FMG RS?


Of course, we offer a
fantastic basic salary, but there's much more to being at FMG RS than just that.

Some of our most popular benefits include (but aren't limited to)

- free
life assurance:

-
well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)

- discounted, flexible
Gym memberships:

- exclusive employee
vehicle-leasing schemes
-
pension &
save-as-you-earn share scheme

  • Our
    Benefits App offering unlimited access to a huge range of
    retailer discounts and
    cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)


We're so excited to have recently launched
Wagestream for all our colleagues - a
Financial Wellbeing app that gives you more control over your pay.

Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get
discounts on your shopping, check what
benefits you're eligible for and can even put you in touch with a
financial coach

We're going places

  • We're a key part of
    one of the UK's largest Automotive PLCs, Redde Northgate few other businesses can offer you the
    volume,
    variety and
    longterm security as us;
  • We
    invest in you
  • We believe everyone should have the
    opportunity to better themselves and look to progress, not just within FMG RS but the wider Redde Northgate Group;
  • We're growing it's
    an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family


With the
best people in the industry within our Group, we really believe that no one else can do what we do as well as us.

So what are you waiting for?