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Customer Experience Liaison
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Reading, Reading, United Kingdom Thames Water Full time{"title": "Customer Experience Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Thames Water. As a key member of our project delivery team, you will be responsible for ensuring that our customers and stakeholders receive exceptional service and support throughout the project...
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Customer Experience Liaison
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Reading, Reading, United Kingdom Thames Water Full time{"title": "Customer Experience Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Thames Water. As a key member of our project delivery team, you will be responsible for ensuring that our customers and stakeholders receive exceptional service and support throughout the project...
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Customer Experience Liaison
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Reading, Reading, United Kingdom Thames Water Full time{"title": "Customer Experience Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Thames Water. As a key member of our project delivery team, you will be responsible for ensuring that our customers and stakeholders receive exceptional service and support throughout the project...
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Customer Experience Liaison
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Reading, Reading, United Kingdom Thames Water Full time{"title": "Customer Experience Coordinator", "description": "Job SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at Thames Water. As a key member of our project delivery team, you will be responsible for ensuring that our customers and stakeholders receive exceptional service and support throughout the project...
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Customer Experience Liaison
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Customer Experience Liaison
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Customer Experience Manager
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Customer Experience
4 months ago
De Vere Wokefield Estate set in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities.
It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club.
Benedict's Bar, The 1560 Restaurant, The View Restaurant and our Summerhouse are some of our amazing food and beverage options at Wokefield Estate:there really is something for everyone.
Your commute:
just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station.
We also offer our colleagues a taxi shuttle service to and from Reading train station.At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated.
Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
Are you looking for your next hospitality and events sales role?We are recruiting for a Sales Executive to join our team at De Vere Wokefield Estate near Reading to proactively convert key event business of provisional conference, corporate and banqueting business through showrounds and proactive reach outs.
As the Sales Executive you will co-ordinate all sales appointments and research within the Sales Office and your ultimate aim will be assisting the Sales Department in achieving their sales objectives and targets.
You'll work closely with the Sales Office, Sales office Manager and Director of Sales.Your skills and experience:
You have experience working as part of an events sales or planning team in a hotel or venue where you regularly conducted sales appointments and show rounds
You have a confident approach and are able to forge strong working relationships and create genuine connections with clients and colleagues through your excellent communication skills
You are experienced using IT software - familiarity with Opera software would be beneficial but is not essential as training can be provided
Most of all, you will share our values such as being graciously warm, demonstrating a genuine approach, anticipating guest needs and ensuring every detail is considered
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That's why we are proud to offer the following benefits for the role of Sales Executive - Conversion
~£32,000 per year plus an additional Sales Bonus Incentive Scheme
~ Free meals on duty in our colleague dining facilities
~ Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
~ We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
~ As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
~ Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
~31 days holiday each year (increasing annually up to 33 days)
~ Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
~ We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
~ Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
~ Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
~ We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
~ Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
~ Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
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