Regional Technical Manager

1 week ago


Camden Area, Greater London, United Kingdom Davies Full time
Regional Technical Manager - Subsidence & Surveying Division

Permanent, full-time

Home-based but travelling over the London area involved

Up to £60,000

At least 3 years of subsidence experience are essential

Job purpose

To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs).


To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings.

The role requires a willingness to travel within the UK and flexibility in working arrangements to meet business requirements.

To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.

To liaise with clients, policyholders, local authorities, third parties, claims handlers and other work colleagues as required.

To maintain and update accurate records on the company claims management IT system.


To proactively work on own initiative and manage a portfolio of work within a regional area and assist in other areas as and when required.

The role will be home based and the employee will be required to maintain a suitable home office environment. There will be a requirement to attend local company offices from time to time. A company car will be provided and full driver's license is required

Duties and responsibilities


Training will be provided which will be specific and pertinent to the role but will require some knowledge, understanding and capability in the following areas:nIdentifying causes of damage and construction defects, assessing repair requirements, scheduling necessary building repair works.nInvestigation and resolution of subsidence and general perils insurance claims.nInstruction of temporary or emergency works to make damaged buildings safe.nBuilding pathology including asbestos and damp problems.nUnderstanding of buildings insurance policies and insurance lawnProfessional report writing and other general correspondence, including consultation reports.nSpecification of site investigations and interpretation of geotechnical reports.nBuilding construction and foundation systems.nObtaining competitive tenders, tender assessment and recommendations.nLocal Authority Planning & Building Regulations.nHealth & Safety Legislation & CDM RegulationsnParty Wall etc Act.nAdministration of building contracts and related contract law.nProject management of building works onsite, valuing and authorising contractual payments and agreeing variations.nExperience of cost control and financial awareness.

nComputer Literate – particularly MS Office Package

Person specification/key skills:
Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.

nEnthusiasticnExcellent communication skills and articulationnUnderstanding and recognition of Customer Service and QualitynFlexibility and adaptabilitynThe ability to work in a fast paced and changing environmentnNumeracy skillsnReports and accountable to:

Head of Subsidence and SurveyingnLiaison with: Directors, Associate Directors, Managers, Loss Adjusters, Support Staff, Clients, Customers, Suppliers as necessarynThe above information is not an exhaustive list and may change with the overall business objectives of the Company.


A bit about Davies:

nWe are a global team of more than 6,500 professionals and growing, operating across the UK, Ireland, the US, Canada & Bermuda.

Specialising in professional services and technology firms, working in partnerships with leading insurance, which are highly regulated, global businesses.

We are a multi award-winning specialist professional services and technology business.

We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.

Our Values

Dynamic:
We adapt swiftly to change, always looking ahead

nInnovative:
Solution-focused, with an entrepreneurial mindset

nSucceed together:
We succeed together, valuing diverse perspectives

nConnected:
United under one mission, making a difference.

We're committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.
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