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Lending Support Officer
3 months ago
Role Description
The purpose of the lending support officer role is to ensure the best possible customer experience for all customers from Decision in Principle /Offer stage through to loan drawdown and completion.
You will be working closely with other teams such as the business relationship managers, the legal team and the underwriting team etc.
You will be responsible for a portfolio of lending cases, managing all relevant activity to progress the case efficiently and effectively through to completion.
Personal Attributes & Experience:
- Education to A level standard or equivalent.
- Commercial Mortgage based background.
- Problemsolving skills.
- Strong administration skills.
- Great attention to detail.
- A good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations.
- Can work well under pressure in a fastpaced environment.
- A generic knowledge of the commercial environment and lending pipeline management.
- A good level of financial and commercial awareness.
- Excellent communication skills both written and verbal.
- Excellent organisational and IT skills.
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- 25 days holiday with the option to Buy/Sell
- Pension contributions
- Discretionary bonus scheme
- Private health cover (with the option to add family members)
- Life assurance
- Income Protection
- Family friendly policies including enhanced Maternity & Paternity leave
- Season ticket loans