Family Help Disability Advisor

1 week ago


Cardiff, Cardiff, United Kingdom Cardiff Council Full time

About The Service

Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Adults, Housing and Communities in Cardiff Council.

Recently accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city.


The service utilised a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole.

The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.


About the job

The postholder will be responsible for identifying and assessing the well-being needs of the whole family, but specifically with a focus on the child(ren) or young person with an identified disability or additional need.

They will directly deliver short-term interventions, provide disability related advice and ensure that the family are fully aware of the support services available to them.

The aim is to empower families to identify and use their strengths, to ensure that all necessary support is in place to prevent children and young people from requiring intensive assistance or escalation to statutory services.


We will offer you:

  • A friendly and supportive working environment.
  • Regular support and supervision to support you in your work.
  • A wide and extensive training programme with opportunities to train in specific areas.
  • Systems and technology which enable and promote hybrid working.
  • An opportunity to deliver a service to infants, children, young people and their parents/carers that makes a difference to them and their wellbeing.

What We Are Looking For From You

We are looking for people with:

  • Enthusiasm, motivation and positivity
  • Resilience and the ability to respond positively under pressure
  • A passion for making a difference to the lives of families across the city.
  • Proven experience of building effective working relationships with a diversity of individuals and groups
  • A comprehensive understanding of the complex needs of children, young people and their families, particularly how additional needs and disabilities will impact on a child or young persons ability to meet key milestones and manage behaviours and emotions.
  • A comprehensive working knowledge of the Microsoft Office package and of case management systems.


The right individual will also be able to recognise whether an individual is at risk and be able to consult and liaise with Social Workers and with other professionals or partner agencies as required.


Additional information
For further information or an informal conversation about this post, please contact Mellissa Griffiths, Family Help Disability Team Leader on

This post is temporary until 31st March 202- Application Guidance

  • Behavioural Competency Framework

Additional Information:

  • Employee Charter
  • Recruitment of Ex-Offenders
  • Privacy Notice

Job Reference:
PEO03248

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