Complaints Advisor

1 week ago


Cardiff, Cardiff, United Kingdom Yolk Recruitment Ltd Full time
Senior Employee Relations Advisor

An exciting opportunity for two Senior Employee Relations Advisors to join a leading financial services organisation.

They are one of the UK's most reputable financial institutions, who are renowned for its commitment to community values, customer service excellence and employee well-being.

They are currently seeking an experienced and dynamic professional for the position of Senior Employee Relations Advisor on a 12-month fixed-term contract at this incredible company.


As a Senior Employee Relations Advisor , you will play a pivotal role in coaching and enabling their business leaders to make well-informed people decisions.

You will provide best practice guidance on employee engagement through a consistent and high-quality Employee Relations service.

Coaching and Support:

Employee Relations:
Supporting initiatives and using people data to drive proactive actions.

Policy and Compliance:
Ensuring adherence to employment legislation and internal policies.
Significant experience in an HR function.
Practical experience with HR systems.
At this amazing organisation, they believe in fostering a welcoming and supportive community.

An award-winning flexible/hybrid working policy.
Recognition as one of the UK's Best Large Workplaces for Women.
A newly refurbished, hi-tech office in the heart of Cardiff.
Extensive financial and well-being benefits package.
Free private health-care
Paid carers leave and well-being hours
Discount on financial products


If you are passionate about creating an inclusive workplace and thrive in a dynamic environment, reach out and I can have a confidential chat with you about your next career move.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce.

We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic.

We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

*Please keep an eye on our website for more opportunities.
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