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Investment Project Support Officer
3 months ago
POST NUMBERS and 012975
WEEKLY WORKING HOURS 37
SALARY RANGE £25,878 to £28,371 pa - pro rata for hours worked
TYPE OF CONTRACT Permanent
Interviews will be held week commencing: Monday 20 March 2023
We are looking for an enthusiastic and self-motivated, confident and engaging Investment Project Support Officer to provide high quality project support within the Investment Team.
ABOUT THE ROLE
The post holder will work collaboratively with the Housing & Investment Business Unit, other council services, our contractors, tenants, leaseholders and adjoining owner/occupiers to gain access and enable major works to our customers' homes in advance of and during programmes.
ABOUT YOU
To be successful in this role you will have:
- A proven track record of negotiating and resolving issues working with tenant and customer groups.
- Experience of engaging customers in meaningful consultation and communication, involving them in determining outcomes at an appropriate level.
- Ability to manage customer relationships and expectations and a commitment to a high standard of customer care with the ability to deal sensitively with a wide range of customers
- Excellent communication skills both written and orally.
- Experience in liaising directly with Project sponsors, contractors, consultants and external organisations and coordinating projects
OUR BENEFITS
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- Part time and Job share opportunism all our fulltime vacancies are open to job share unless otherwise stated.
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
- 24 days holiday rising to 30 days (depending on Local Government service)
- An extensive range of learning and development opportunities
- Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family, and relationship issues
- Season ticket loans and discounts for public transport
- Cycle to Work scheme
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
- Discounted Health and Fitness membership at Stevenage Leisure Ltd
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
HOW TO APPLY
For an informal discussion about this role please contact Greta Gardiner on or Laura Grugeon on
