Housing Sustainment Officer

2 weeks ago

Hull, Kingston upon Hull, United Kingdom Hull City Council Full time
Reference

  • HUL/23/0187

Full Time Equivalent Salary (based on a 37 hour working week)
- £ £3109
  • Occupational group
  • Housing
  • Job term
  • Full Time
  • Appointment type
  • Fixed Term
  • Hours
  • 3 Division
  • Legal Services & Partnerships
  • Directorate
  • Closing Date
  • 24 April 202 Proposed Shortlisting Date
  • 27 April 202 Proposed Interview Date
  • 09 May 202 Place of work
  • Wilson Centre, Hull HU1 2AG
  • For an informal discussion please contact
  • Donna Tindall
Contact telephone

Housing Sustainment Officers x 3
1 x Navigator role
  • Fixed Term
for 2 years
2 x Improving housing outcomes for those in drug and alcohol treatment
  • Fixed Term
for 1 year


We have fixed term posts available in our Homelessness Prevention & Options team within our Housing Access Service, following the award of grant funding aimed at improving housing outcomes for specific groups of people.


These are diverse, interesting roles in a fast paced and responsive environment where no two days are the same and priorities can change due to service demands.

All roles will require lone working in various locations, including customers' homes.

The roles will be based between office(s), home and other locations, and you can work flexibly within this according to the needs of your role and working day.


It is a challenging time working in homelessness at the moment and it can be very difficult to manage customer and partner expectations around housing outcomes.

However, we are a newly developed service, keen to try new things, and are a friendly and supportive bunch of people who work together to get the best outcomes we can for our customers.

If you have experience of working with members of the public in sensitive and challenging situations, are motivated to deliver high quality services and outcomes to those in need of support and have a flexible and adaptable approach, please take a look


One Housing Sustainment Officer will be based within the Private Sector Access Team and will primarily be focussing on the 'Accommodation for Ex Offenders Scheme'.

This person's role will be to work with people prior to their release from prison/approved premises in order to identify and resolve any barriers to their successful resettlement into, and sustainment of, any new tenancy that is sourced for them by the Private Sector Access Team.

This person will also promote the 'Duty to Refer' process to ensure partners are referring cases into the local authority when someone is likely to be homeless upon release, including developing improved processes which reduce the number of people reporting to have somewhere to stay when asked but then immediately approach the authority as homeless upon release.

The Officer may also carry out tenancy sustainment work for the Private Sector Access team where this is required, in support of the Accommodation for Ex offenders or wider team activity.


Two Housing Sustainment Officers will be based within the Homelessness Prevention and Options Team, with a focus on preventing homelessness, or supporting customers to achieve improved housing outcomes, when they are in treatment for drug/alcohol misuse.

These roles will carry out a range of tasks within the team including taking initial homelessness approaches, carrying homelessness prevention caseloads for people in treatment and also where appropriate, supporting people in treatment in their new tenancies if a risk of repeat homelessness is identified.

They will also support those in treatment who are homeless to find suitable accommodation, which will involve developing personal housing plans with people and supporting them to explore the realistic housing options available to them.


Whilst there is no requirement to have a car, you must be able to travel between locations in order to carry out your role.

All posts are fixed term due to funding.

Benefits of working for Hull City Council - Working for hull city council

Why Hull is a great place to live and work - Working for hull city council


We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong.

We encourage people from all backgrounds to apply.


We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.


The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, adhoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at

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