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Customer Service Administrator
3 months ago
Main Duties
- First pick up on phone directing calls/answering queries
- Setting up technician visits
- Sending out parts to rectify complaints
- Work as part of a team
- Any other admin duties
- After full training, more tasks may be introduced
Skills and Qualifications
- Good eye for detail would need to make judgement calls on what needs to be done to a product when faults/problems arise
- Should be able to prioritise tasks and work to deadlines
- Excellent computer skills in Microsoft office
- Training and full support will be on hand through the initial first few months until up and running
Working hours
- 8.30am 5.00pm Monday Thursday
- 8.30am 4.00pm on a Friday
Job Types:
Full-time, Permanent
Salary:
£7.71-£12.36 per hour
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
Reference ID:
JB2395DC