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Global Training Lead

3 months ago

Leatherhead, Surrey, United Kingdom Sectech Solutions Full time
GLOBAL TRAINING LEAD - MICROSOFT DYNAMICSn6 MONTH+ CONTRACTnHYBRID WORKING (2-3 DAYS PER WEEK IN LEATHERHEAD)nIR35 STATUS SUBJECT TO A QDOS ASSESSMENT (Likely to be Outside IR35)n£60 PER HOUR

Job Description


Our client is embarking on the Global replacement of SAP with MSD365 and all training will be delivered globally using their Programme global training methodology and content which will deployed locally.

As a result of this, they are looking for a strong Training Lead to join them and lead the training workstream.


Working with the Global Organisational Change Management (OCM) Lead, you will lead the Global training workstream to develop and build the Programmes Training repository and all support centralised training collateral.


You will work with Programme key stakeholders to define content and be responsible for the creation, development, approval, and publication of material.

You will define Learning pathways and create User Personas to ensure the right training is provide to the right audience.

You will work in partnership with the Global Communication & Engagement Lead to actively drive awareness and promotion where required and support initiatives that drive awareness and knowledge.


As Global Training Lead you will monitor the quality and performance of all training collateral and deliver training as required in support of skills & capabilities.

You will also function as a mentor to the Local Training Resource proving support and guidance as needed.

Responsibilities:

nCreation of training approach aligned to the OCM & Training Strategy.nDefine, manage, and complete the Training Collateral Development Plan – from concept to publication.nDefine evaluation metrics for all training.nDevelopment of User Personas and Learning PathwaysnCreation and management of all training collateral including but not restricted to Classroom/ remote course content, E-learning, Reference guides, Videos.nProvide status updates regularly to OCM Lead and other relevant stakeholders on key activities, risks, issues, and concerns.nEstablish skills gaps through Training Needs AnalysisnAlign Global Security Roles against User PersonasnSupport OCM Global Lead with global adoption and knowledge refreshers.nDevelop and deliver engaging training sessions on D365 applications, tailored to the specific needs and workflows.nDelivers in-business upskilling events i.e.

Train the Trainer, UAT Upskilling, Knowledge updates to maintain and improve training capability for Programme Team members, Local Training Resources and End Users as required.nCurate training collateral in KBR's online learning solution workday.nDrive usage of the training materials and self-help capabilitynSuper user extended / advanced training to focus on housekeeping, error handling and resolution & new ways of working.


Key Skills:

nExcellent organisational skillsnPrior experience of working within a training team environmentnExperience of training management in D365 implementationsnExperience of managing a teamnExperience of Learning Management SystemsnAbility to use SharePoint Admin- desirednStrong Stakeholder managementnInitiative-taker & driven.nPrevious experience in understanding/delivering a strategy transitioning from a project lifecycle to BAU.