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Volunteer Befriender

3 months ago


London Greater, United Kingdom RETHINK MENTAL ILLNESS Full time

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent. Volunteers must be based within this area to take part in face-to-face befriending activities.

As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hour per week to volunteering.

There will also be opportunities for you to support staff who deliver wellbeing and recovery workshops to service users e.g. managing anxiety or confidence and self-esteem, if this is something you would like to get involved with.

You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

About the service

Our Brent Mental Health service provides support to people aged 18 and above, who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust Central and North West London (CNWL).

The aim of the Befriending Service is to;

  • Reduce social isolation of service users
  • Increase the confidence of service users in accessing community resources independently
  • Provide meaningful activities and peer support for service users
  • Help service users to live happier, healthier, independent lives
  • Provide volunteering opportunities for people with mental health issues
  • Reduce stigma and raise mental health awareness

What you will be doing as a Volunteer Befriender:

  • Meeting with service users in locations and times which meet their needs (including evenings and weekends)
  • Provide befriending support to a maximum of 2 services users at any one time
  • Provide emotional support based on your own lived experience
  • Support service users to access and build social and community networks and activities
  • Act as a community connector to local services

What will make you a great fit for this role?

  • You will have lived experience of mental illness, either as a carer or as a person who has experience your own mental health need
  • You will have good communication skills
  • You will be flexible in order to meet the needs of the service users
  • You will live within the London Borough of Brent

If you have any questions about this opportunity, please contact or

If would like to express an interest for this opportunity, please complete an application as soon as possible as the advert may close early if we receive a high level of interest.

Who are we?

We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness."

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.