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Sales Manager
3 months ago
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Sales Manager - Ramada Encore Newcastle-GatesheadLocation:
GB
Property Name: Ramada Encore Newcastle
Ramada Encore Newcastle-Gateshead is now seeking a Sales Manager to join our team in Newcastle.
THE COMPANYWyndham Hotels and Resorts is one of the world's largest hospitality companies. We currently have over 9000 hotels with presence in 73 countries worldwide. It is our goal to be the World's leading Hotel Company to be with and stay with. We have a broad portfolio of 20 exciting hotel brands ranging from economy to the upper upscale sector. It is our objective to continue to delight all of our customers with our signature Count on Me Service based on the principles to be responsive, be respectful and delivers a great experience.
THE ROLEThe Sales Manager is responsible for maximising all sales opportunities through a structured, pro-active approach to develop the business in order to achieve/exceed the Hotel's Sales & Marketing Plan.
The Sales Manager is a self-starter, with confidence in B2B selling and presenting to clients of all levels. You will be a natural "closer" and not shy in asking for the business to keep in line with your performance targets. The Sales Manager will have an understanding and appreciation of hotel operations, with a knowledge of accommodation reservations, groups management and reception with Opera and fluency of market segmentation.
This is a client and guest facing role with much business secured in face-to-face prospecting, conversion of enquiry on property through.
Main Responsibilities- To secure and develop new local business and grow existing accounts for the hotels. Keeping in line with agreed market sectors and annual budgets relating to the Hotel.
- To support appointment making, local marketing, reporting and in –house responsibilities. Customer appointments will be made to suit the client and this will involve some evening appointments (regular) and some weekends (occasional)
- To positively approach all sales opportunities in order to maximise sales revenue and exceed budgeted sales targets / objectives.
- To prepare hotels annual business plans and rolling 3 monthly sales plans in line with hotel budgets Research and identify new rooms and conference business in line with hotels business plans/budget.
- Create and maintain contact with regular and new client Develop strong local product and competitor knowledge
- To follow all Company guidelines and sales disciplines when meeting with clients.
- To monitor local Companies performance each month, review performance for the top performing accounts
- Attend and present at monthly hotels sales meetings and regional / national meetings. To attend weekly meetings with the General Manager.
- Achieve and exceed set objectives set at monthly sales meetings and business reviews
- Prepare and submit rate tenders / RFPs on behalf of the hotel / group.
- To monitor local Companies and the local planning authorities to take advantage of any new business opportunities
- Organise and carryout client entertaining, show rounds and FAM trips for key bookers (agent / direct) and main decision makers.
- Attend and implement actions resulting from 1:1's and Annual performance review
- To comply with all Company and statutory requirements for fire, hygiene, health & safety procedures.
Business Acumen
Communication
Count on Me
Decision Making
Driving Results
Background, Experience, Education- Hotel Sales Management Experience at sales manager / reservations / front office leadership role of minimum of two years in a branded hotel environment
- Knowledge of PMS – reservations management / input and ideally Opera System experience
- Must live within 45 mins drive from Newcastle Gateshead
- Fluency in English (Written and spoken)
- Understanding of market segmentation and of local corporate contracting
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Ramada Encore Newcastle, Hawks Rd., Newcastle, Newcastle NE8 3AD
Employment Status: Full-time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
What we expect from youYou will play an important part in our mission to make travel possible for all by:
∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.
∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
∙ Bring your best every day and strive to exceed expectations in all you do.
What you can expect from usWith Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
∙ Competitive salary and benefits.
∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About WyndhamWyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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