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B2B Sales Account Manager
2 months ago
Central Employment Agency (North East) Limited is seeking a highly skilled B2B Sales Account Manager to join their team. As a key member of the sales team, the successful candidate will be responsible for establishing and building strong relationships with internal customers, managing day-to-day issues, and identifying opportunities for business growth.
Key Responsibilities:- Develop and maintain a thorough understanding of the company's operations, products, and internal processes.
- Establish and build strong internal customer relationships and communications channels within the group.
- Manage day-to-day issues that may arise between production, engineering teams, and internal customers.
- Answer customer calls and respond to enquiries in a timely manner.
- Utilize the company's CRM system to ensure up-to-date information.
- Collaborate with the wider sales team to develop and implement best practices and a consistent approach across internal and external customers.
- Identify opportunities for revenue growth and increased profitability.
- Analyze and interpret sales data to aid in forecasting, reporting, and other applicable metrics and KPIs.
- 2-3 years of experience in a sales and customer service environment, preferably in a B2B production or engineering setting.
- High level of computer literacy and proficiency in Microsoft Office 365 and TEAMS.
- Experience in analyzing and interpreting sales data.
