B2B Customer Account Manager Position

4 weeks ago


Gateshead, Gateshead, United Kingdom Central Employment Agency (North East) Limited Full time
B2B Customer Account Manager Job Description

Central Employment Agency (North East) Limited is seeking a skilled B2B Customer Account Manager to join their team. As a key member of the sales team, you will be responsible for establishing and maintaining strong relationships with internal customers, managing day-to-day issues, and identifying opportunities for revenue growth and increased profitability.

Key Responsibilities:
  • Develop a thorough understanding of the company's operations, products, and internal processes.
  • Establish and maintain strong internal customer relationships and communications channels.
  • Manage day-to-day issues and respond to customer inquiries in a timely manner.
  • Utilize the company's CRM system to ensure up-to-date information.
  • Collaborate with the sales team to develop and implement best practices and a consistent approach.
  • Identify opportunities for revenue growth and increased profitability through data analysis and forecasting.
Requirements:
  • 2-3 years of experience in sales and customer service, preferably in a B2B production or engineering environment.
  • High level of computer literacy and proficiency in Microsoft Office 365 and TEAMS.
  • Experience in analyzing and interpreting sales data.

This is an exciting opportunity for a motivated and results-driven individual to join a dynamic team and contribute to the growth and success of Central Employment Agency (North East) Limited.



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