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Front Office Receptionist

1 month ago

Castleford, Wakefield, United Kingdom AG Hotels Group Full time

AG Hotels Group is looking for a hospitable and confident Front of House Receptionist to join our
IBIS Wakefield East Hotel in Castleford.

We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality.


Responsibilities:

  • General reception duties and administration
  • Deal efficiently with enquiries from guests in person
  • Keeping the rooms and public areas clean
  • Ensure the security and safety of the site during your shift hours
  • Report any health and safety issues/ maintenance issues to the relevant department
  • To attend and give hand over at the end and start of your shift

Pre-Requisites

  • Should have a background in Front office Hospitality
  • Should be willing to multitask
  • Passion for the Hotel industry
  • He/ she must have an attention to detail with a proactive approach
  • Flexible attitude

Job Types:
Full-time, Part-time, Permanent

Salary:
£10.42 per hour

Expected hours: 32 per week

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Castleford: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you worked on any PMS system?

Experience:

  • Front desk: 1 year (preferred)

Work Location:
In person

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